2215 Garrett Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dave N
professional and well-mannered and very excellent help.....
Customer service response - Thank you for acknowledging our professionalism and the quality of our service. We're thrilled to have been able to help!
Sears Home Services on July 19, 2024
Clyde H
Most excellent service and repair today on my dryer!Gordon had the right parts in his Repair van to do the job most quickly and efficiently! The dryer is running as good as new now.
Customer service response - We're thrilled to hear about your positive experience with Gordon and that your dryer is running smoothly again! Thank you for taking the time to share your feedback with us.
Sears Home Services on June 21, 2024
Bob T
Sears had problem getting the parts shipped in a timely manner The technician was knowledgeable and performed his tasks very fast
Customer service response - We apologize for the delay in getting the parts and appreciate your patience. Thank you for acknowledging our technician's proficiency and speed.
Sears Home Services on June 13, 2024
m. U
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 10, 2024
JoAnn C
Awesome guy !! Did an awesome job,thanks much n on time....... But wish the person that took my call would get it right, said my four appliance would be checked Out All at the same time. But the warranty person had only two appliance to be checked on the paper work ,,!!! WHY ? And I had 20 emails.. WHY ??? JoAnn
Customer service response - Thank you, JoAnn, for the positive comments about our technician's work and punctuality. We apologize for the confusion regarding your appointment and the excessive emails; we'll address these issues to improve our service.
Sears Home Services on June 03, 2024
Jason W
Tech was awesome
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words and are glad to hear that our technician provided you with excellent service.
Sears Home Services on January 11, 2024
Dianne B
Jeramie M
William J
Tech was knowledgable about the washer. He was friendly and informed me every step.
Alicia T
The service technician was on-time, courteous, and completed the repair.
