Appointment Lookup
802-552-4364
1410 S Blaine Reviews
Read reviews from customers who used our services at 1410 S Blaine
Total reviews
28
Average Rating
4.3/5
Carol B,
Customer service response - Thank you for the amazing 5-star review, Carol! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782258787430
Jonathon is thorough, experienced and very helpful. Thank you so much.
Jessica S,
Customer service response - Thank you for your review, Jessica! We're glad to hear Jonathon was thorough, experienced, and helpful.
Sears Home Services on 1768266483334
Kate C,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1768181369972
This was a warranty covered service call. The technician was on time and very helpful. He was able to fix our fridge pretty fast.
Aimee B,
Customer service response - Thank you for your review, Aimee! We're glad to hear our technician was punctual, helpful, and quickly fixed your fridge.
Sears Home Services on 1766715386809
The repair technician John was absolutely great! He was prompt on time and extremely knowledgeable! He even gave tips on how to maintain the longevity of my appliances! Thanks John!
Valencia S,
Customer service response - Thank you for your review, Valencia! We're glad to hear John was prompt, knowledgeable, and provided helpful maintenance tips.
Sears Home Services on 1765507438978
Karla M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1762300906500
John was fantastic, especially compared to the nightmare of a time I had getting LG to process the work order to replace a faulty stove top. It’s great to work with such a competent and friendly person!
Sutton M,
Customer service response - Thank you for your review, Sutton! We're glad to hear John was competent and friendly, and that he provided a positive experience after your difficulties with LG.
Sears Home Services on 1761093659918
John is an asset to your company, he was efficient and courteous. Thank you
Patricia C,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1758589616507
Kim M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1758246382584
Really helpful and knowledgeable technician. Appreciate his help!
Holly A,
Customer service response - Thank you for your review, Holly! We're glad to hear our technician was helpful and knowledgeable.
Sears Home Services on 1751330977548
Erin M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1749176480884
Mark A,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1747702982720
Bill A,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1745799565487
John H,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1744335587616
Tina M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1744243987007
Linda W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1743988846366
Tech was super helpful and knowledgeable. Thank you!
Sheila M,
Customer service response - Thank you for your review, Sheila! We're glad to hear our tech was helpful and knowledgeable.
Sears Home Services on 1742180865002
Cindy,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1738469716195
He was very polite and understanding of circumstances. he was in and fast and got the job done.
Kaylie E,
Customer service response - Thank you for your review, Kaylie! We're glad to hear our technician was polite, understanding, and efficient in completing the job.
Sears Home Services on 1733288564592
Richard K,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1730191977904
Katie M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1724208121248
John, the repairman, was actually very good, but the AI-mediated scheduling was crap. I requested separate visits for a dishwasher needing repair, and a washing machine maintenance visit. For both appointments, dates and times were changed without consultation, and one of the rescheduled times I was not at home--Sears rescheduled and sent their repairman to my home without checking with me first. I received notice of the rescheduling only on the day of the planned visit, shortly before the appointment was due to start.
Cort A,
Customer service response - Thank you for your feedback, Cort. We're glad to hear John provided good service, but we're sorry for the scheduling issues you experienced. We'll work on improving our appointment process.
Sears Home Services on 1759714815853
The guy that helped me was very nice, and explained everything I needed to know in detail.
Jakunua K,
Customer service response - Thank you for your review, Jakunua! We're glad to hear our technician was nice and provided detailed explanations.
Sears Home Services on 1759457238615
Our experience with technician Jonathon was great. However, the process for scheduling the follow-up appointment was difficult. Our technician had to order a part and told us to call when we received it. We called three different times, and the Sears person (clearly from a national hotline and not this local one) told us each time that the part was back ordered and hadn't been delivered, even when I told them I was holding the box in my hands. I ended up having to call two different numbers the day of the appointment and had to wait for 24 minutes on hold with the second number before they confirmed the technician would come that day. Again, Jonathon and everyone we interacted with locally was great but the national hotline was an absolute pain.
Kathryn R,
Customer service response - We appreciate your feedback and are glad to hear about your positive experience with Jonathon. We apologize for the difficulties you faced with the national hotline and will work to improve our scheduling process.
Sears Home Services on 1724208958760
Can’t get in contact with them as their phone number puts you in circles. As well the online system seems to have errors every time someone uses it.
Good U,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1788996206991
