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7501 Hickman Rd Reviews
Read reviews from customers who used our services at 7501 Hickman Rd
Total reviews
49
Average Rating
4/5
Amber H,
Customer service response - Hi, Amber, thank you! We appreciate you rating our Sears Appliance Repair service and look forward to serving you again soon. If there's ever anything you'd like us to improve, feel free to share your thoughts.
Sears Home Services on 1706253148772
Greg B,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1707175179629
Repair tech was on time and professional. Service was quick.
Scott F,
He knew exactly what was wrong and had the part to fix it.
Kate P,
dipa G,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1707174376938
Very nice man.Unfortunately,my Kenmore washer is toast..Had another quote that was close to $800.His quote was a total rebuild for well over $1000.
Hawk7458 S,
Customer service response - Thank you for your feedback. We're sorry to hear about your washer situation and appreciate you considering our service.
Sears Home Services on 1762472154329
Technician did a great job and worked quickly and efficiently however he did leave a mess behind.
Breanna T,
Customer service response - Thank you for your feedback, Breanna. We're glad to hear the technician worked quickly and efficiently, and we apologize for the mess left behind. We'll address this to improve our service.
Sears Home Services on 1749006519021
Couldn’t fix it
Robert D,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1760404075758
The repairman came Friday and replaced the dryer heating element and it worked on Saturday and now today it’s not working again. The dryer is not heating up! Something more is wrong with the dryer!
Doris W,
Customer service response - We apologize for the trouble you've faced, Doris. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1751251467427
The repairman would not move the washer to look at it. He didn’t do anything. He said if I want repairs done I have to move the washer from the wall and unhook it. This is why I called a repairman. So I can’t even have repair done by sears abd now I’m out $129.
Karen S,
Customer service response - We apologize for the trouble you've faced, Karen. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1750208657037
