4000 Merle Hay Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dean W
Phuoc was very friendly and efficient. He was prompt and had our microwave repaired within minutes.
Customer service response - Thank you for your positive review, Dean! We're glad to hear Phuoc was friendly, efficient, and quick with your microwave repair.
Sears Home Services on June 15, 2025
John N
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 10, 2025
Esther B
You have my last name spelled wrong. That’s an AI problem. Also, I thought repairs would be subtracted from the $129 diagnosis fee. It shouldn’t cost $360 to replace a simple dishwasher handle. You overcharged and I won’t use you again.
Customer service response - We apologize for the issues you faced, Esther. Please contact us directly so we can address your concerns and assist you further. Thank you for your feedback.
Sears Home Services on June 05, 2025
Charlotte B
Excellent, timely and helpful service.
Customer service response - Thank you for your positive review, Charlotte! We're glad to hear you found our service excellent and helpful.
Sears Home Services on April 24, 2025
Keith W
Super fast repair! In and out in 15minutes.
Customer service response - Thank you for your positive review, Keith! We're glad to hear you were pleased with the quick repair service.
Sears Home Services on February 11, 2025
Janee H
The technician was professional and good at his work! He called before arriving, did not give up easily on the problem and fixed our washer! He was fantastic.
Customer service response - Thank you for your positive review, Janee! We're glad to hear our technician was professional and persistent in fixing your washer.
Sears Home Services on January 23, 2025
Matt J
Technician was very friendly and let me know exactly what the problem was. Thank You
Customer service response - Thank you for your positive review, Matt! We're glad to hear our technician was friendly and informative.
Sears Home Services on January 20, 2025
Randa H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 09, 2025
Dave S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 05, 2025
Judy P
Walt was very nice and did a great job on our washer
Customer service response - Thank you for your positive feedback, Judy! We're glad to hear that Walt did a great job on your washer.
Sears Home Services on December 16, 2024
