4000 Merle Hay Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (45 reviews)

Rick B

July 13, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on July 13, 2025

christine M

July 13, 2025

Excellent customer service. Great communication. Neat and clean in appearance. Friendly gentleman. I would recommend to everyone.

Source: Google

Customer service response - Thank you for your positive review, Christine! We're glad to hear you appreciated the excellent customer service and communication.

Sears Home Services on July 13, 2025

Ron W

July 13, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on July 13, 2025

James P

July 07, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on July 07, 2025

Dean W

June 15, 2025

Phuoc was very friendly and efficient. He was prompt and had our microwave repaired within minutes.

Source: Google

Customer service response - Thank you for your positive review, Dean! We're glad to hear Phuoc was friendly, efficient, and quick with your microwave repair.

Sears Home Services on June 15, 2025

John N

June 10, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on June 10, 2025

Esther B

June 05, 2025

You have my last name spelled wrong. That’s an AI problem. Also, I thought repairs would be subtracted from the $129 diagnosis fee. It shouldn’t cost $360 to replace a simple dishwasher handle. You overcharged and I won’t use you again.

Source: Google

Customer service response - We apologize for the issues you faced, Esther. Please contact us directly so we can address your concerns and assist you further. Thank you for your feedback.

Sears Home Services on June 05, 2025

Charlotte B

April 24, 2025

Excellent, timely and helpful service.

Source: Google

Customer service response - Thank you for your positive review, Charlotte! We're glad to hear you found our service excellent and helpful.

Sears Home Services on April 24, 2025

Keith W

February 11, 2025

Super fast repair! In and out in 15minutes.

Source: Google

Customer service response - Thank you for your positive review, Keith! We're glad to hear you were pleased with the quick repair service.

Sears Home Services on February 11, 2025

Janee H

January 24, 2025

The technician was professional and good at his work! He called before arriving, did not give up easily on the problem and fixed our washer! He was fantastic.

Source: Google

Customer service response - Thank you for your positive review, Janee! We're glad to hear our technician was professional and persistent in fixing your washer.

Sears Home Services on January 23, 2025

Average Rating: 4.2/5 (45 reviews)
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