4600 1st Ave NE Reviews
Showing most recent reviews from verified customers of Sears Home Services
Repairman
Very knowledgeable and quickly repaired my washer came when scheduled.
William B, Solon, IA
Repair of Whirlpool Refrigerator
Brian identified the problem quickly and resolved it. He was very pleasant and courteous throughout the service call. I do have a comment about excessive text messages and emails. There were 9 texts and 10 emails regarding this one service call. A confirmation and a reminder would have been adequate. Also, I was originally scheduled for Wednesday morning 11/20 because I had an afternoon appointment. However, the time was changed to the afternoon of that day, so I had to miss my appointment in order to be present.
Carol T, Coralville, IA
Kenmore washer service.
Clayton gave us a sound assessment and recommendation. Clayton gave us a sound assessment and recommendation.
Rustin L, Fairfield, IA
Great service
I love that they text you 30 minutes before they arrive. Brian was right on time and very knowledgeable about the appliance. He is a great asset to your team. Wish I could have him do all my service work.
Craig B, Cedar Rapids, IA
DRYER VENT REATTACHED
BRIAN WAS PROFESSIONAL AND SOLVED THE PROBLEM WITH OUR DRYER. HE ALSO EXPLAINED EVERYTHING NICELY AND WAS VERY EFFICIENT.
Gail F, Iowa City, IA
Great experience
Brian was so nice and helpful and clean and efficient. Could not ask for a better serviceman.
Constance P, Iowa City, IA
Owner
Very pleasant technician
Deanna L, Mount Vernon, IA
Samsung top loader leaving clothes dirtier than before wash
Brian was very understanding in the issues caused to our clothes and underperformance of our machine. He believes, as do we, we are not mistreating our machine and are using it as instructed/intended....yet it does not perform as advertised and guaranteed by Samsung. He seemed very knowledgeable and professional and we will certainly use him again and suggest to family and friends to do the same.
Greg P, Cedar Rapids, IA
Refrigerator repair
Brian is very professional and completed our repair timely and was informative.
K B, Marion, IA
Great service
Brian did a great job. Was on time and fixed problem quickly
Kyle N, Iowa City, IA
