4303 Nawiliwili Rd Ste100 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cass P
Customer service response - Thank you so much for the fantastic 5-star rating, Cass! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 31, 2024
Justin H
Customer service response - A big thank you, Justin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 28, 2024
Dane O
Repair service person did an efficient and speedy job as he has on 2 previous occasions. The first time was with a gas stove, the second time was with a stand up freezer, and this time diagnosing and relating why the bottom freezer portion of the refrigerator did not work properly. Good service tech to have.. D. Oda
Customer service response - Thank you, D. Oda, for your continued trust in our service and for highlighting our technician's efficiency. We're thrilled to have been able to assist you on multiple occasions.
Sears Home Services on March 26, 2024
Rob G
Derrick is efficient, courteous and very professional.
Customer service response - Thank you so much for the fantastic 5-star rating, Rob! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 20, 2024
Robin B
Customer service response - Thank you so much for the fantastic 5-star rating, Robin! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 06, 2024
kiyoshi T
Fast service which is rare on Kauai
Customer service response - We appreciate your feedback and are pleased to hear that you found our service fast. Thank you for taking the time to leave a review!
Sears Home Services on March 03, 2024
ana M
Customer service response - Thank you so much for the fantastic 5-star rating, ana! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on February 29, 2024
Margaret G
Customer service response - Thank you so much for the fantastic 5-star rating, Margaret! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on February 13, 2024
Sean R
Customer service response - A big thank you, Sean, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 05, 2024
Anne A
Derrick was great although the first thing he told me was that they don’t service undercounter refrigerators. I had dutifully input my model and serial numbers when I signed up for the service and yet nothing kicked back telling me you don’t service them. This was not Derrick’s fault. Thankfully he was willing to take a look anyway and much to my chagrin, it was a matter of pressing and HOLDING the “Cool On” button to fix the frig. It seems your appointment system needs to actually confirm that the model and serial number you ask us to input can be serviced or not. I would have been pretty upset if Derrick hadn’t been willing to look at our non-functioning frig!
Customer service response - Thank you for your feedback. We apologize for any confusion or inconvenience caused by our appointment system not confirming the serviceability of undercounter refrigerators. We appreciate your understanding and are glad that Derrick was able to assist you with your non-functioning refrigerator.
Sears Home Services on January 25, 2024
