4303 Nawiliwili Rd Ste100 Reviews

Read reviews from customers who used our services at 4303 Nawiliwili Rd Ste100


Total reviews

105


Average Rating

4.4/5

July 02, 2025
Overall rating

Dereck is always friendly and knowledgeable.

Kristine M,

Customer service response - Thank you for your kind words, Kristine! We're glad to hear Dereck consistently provides friendly and knowledgeable service.

Sears Home Services on 1751416055053

June 23, 2025
Overall rating

I was very pleased with Dereck's service call. He resolved my problem with the refrigerator. He was so polite and explained the problem in detail. He was very quick with diagnosing the problem. Thank you Dereck very much! What I don't understand is why someone sent me a message saying my appointment was cancelled when the service had already been provided. A bit confusing.Maybe just a quirk in the computer system.

leila H,

Customer service response - Thank you for your kind words, Leila! We're glad to hear Dereck provided polite and efficient service. We apologize for the confusion with the appointment message and appreciate your understanding.

Sears Home Services on 1750637171245

June 22, 2025
Overall rating

E S,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1750641523092

June 15, 2025
Overall rating

Willard H,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1750044959323

June 08, 2025
Overall rating

Great service! I didn’t know where the water shut off to the dishwasher but Derrick located it under the house. Had the new water valve fitted in no time and completed the whole job in half an hour. Great work - thank you Derrick!

Patricia L,

Customer service response - Thank you for your kind words, Patricia! We're glad to hear Derrick provided great service and efficiently completed the job.

Sears Home Services on 1749433912761

June 02, 2025
Overall rating

Alexis N,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1748825458780

May 27, 2025
Overall rating

David O,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1748394138547

May 21, 2025
Overall rating

Technician was punctual and very informative. His service exceeded expectations

Mike D,

Customer service response - Thank you for your kind words, Mike! We're glad to hear our technician was punctual and informative, and that his service exceeded your expectations.

Sears Home Services on 1747787697524

May 20, 2025
Overall rating

Derrick has been my technician for many years. He is knowledgeable, kind and a superior tech. Sears is lucky to have him! I hope you pay him well, he is the best.

Alice M,

Customer service response - Thank you for your kind words, Alice! We're glad to hear Derrick has consistently provided knowledgeable and superior service over the years.

Sears Home Services on 1747700450204

May 19, 2025
Overall rating

Great customer service.

CHERYL S,

Customer service response - Thank you for your kind words, Cheryl! We're glad to hear you had a great customer service experience.

Sears Home Services on 1747613186415

May 13, 2025
Overall rating

Arthur S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1747185288345

May 12, 2025
Overall rating

Derrick is the best and most professional appliance tech on Kauai! Mahalo for your service! Lauren M.

attractaloha,

Customer service response - Thank you for your kind words, Lauren! We're glad to hear Derrick provided the best and most professional service on Kauai. Mahalo!

Sears Home Services on 1747092743195

May 07, 2025
Overall rating

Derrick was fantastic. He was nice and explained things in a way they made sense. Thanks for your help today Derrick!

Julie O,

Customer service response - Thank you for your kind words, Julie! We're glad to hear Derrick provided helpful and clear explanations.

Sears Home Services on 1746602295432

May 07, 2025
Overall rating

Derek was very professional and helpful in solving our problem

Dr M,

Customer service response - Thank you for your kind words, Dr. Dawn! We're glad to hear Derek provided professional and helpful service.

Sears Home Services on 1746603362647

May 02, 2025
Overall rating

Derrick is awesome and knowledgeable. I am not happy with my Samsung Refrigerator and will not be purchasing anything from Samsung again.

Chet C,

Customer service response - Thank you for your kind words, Chet! We're glad to hear Derrick provided awesome and knowledgeable service, and we understand your frustration with your refrigerator.

Sears Home Services on 1746144209941

April 24, 2025
Overall rating

Very professional.

M U,

Customer service response - Thank you for your kind words, Myles! We're glad to hear you found our service professional.

Sears Home Services on 1745535246176

April 23, 2025
Overall rating

Derrick was wonderful! Fixed my machine with no fuss, no mess. Totally pleasant person and a superb mechanic. A pleasure to have in my home.

Candace E,

Customer service response - Thank you for your kind words, Candace! We're glad to hear Derrick provided a pleasant and superb service experience.

Sears Home Services on 1745452399665

April 22, 2025
Overall rating

Friendly and pleasant technician, and knowledgeable.

Maryanne I,

Customer service response - Thank you for your kind words, Maryanne! We're glad to hear our technician was friendly, pleasant, and knowledgeable.

Sears Home Services on 1745362207370

April 15, 2025
Overall rating

Derrick is excellent and very professional technician

Erwin A,

Customer service response - Thank you for your kind words, Erwin! We're glad to hear Derrick provided excellent and professional service.

Sears Home Services on 1744761210820

March 31, 2025
Overall rating

Derrick is very experienced and professional. Excellent technician

Pippins M,

Customer service response - Thank you for your kind words! We're glad to hear Derrick provided experienced and professional service.

Sears Home Services on 1743465311187

March 21, 2025
Overall rating

Derrick was very kind, friendly and knowledgeable.

Josie P,

Customer service response - Thank you for your kind words, Josie! We're glad to hear Derrick provided friendly and knowledgeable service.

Sears Home Services on 1742517644917

March 13, 2025
Overall rating

Very professional and friendly. Was very neat and explained the situation. Overall, a very good experience.

Gary I,

Customer service response - Thank you for your kind words, Gary! We're glad to hear you had a professional and friendly experience with our service.

Sears Home Services on 1741916241980

February 27, 2025
Overall rating

Excellent service and assistance! Much appreciated!

Diane N,

Customer service response - Thank you for your kind words, Diane! We're glad to hear you appreciated the excellent service and assistance.

Sears Home Services on 1740700382349

February 02, 2025
Overall rating

Repaired door expediently and was courteous and kind. Almost zero wait time for scheduling appt.

Alexis N,

Customer service response - Thank you for your kind words, Alexis! We're glad to hear the repair was done expediently and that you appreciated the courteous service and quick appointment scheduling.

Sears Home Services on 1738557580874

January 31, 2025
Overall rating

On time and efficiently showed me the problem and solved it in 10 minutes

Maryanne K,

Customer service response - Thank you for your kind words, Maryanne! We're glad to hear our technician was punctual and efficient in solving the problem.

Sears Home Services on 1738281867304

Showing 1 - 25 reviews

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