4303 Nawiliwili Rd Ste100 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (95 reviews)

Robin B

March 06, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Robin! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on March 06, 2024

kiyoshi T

March 04, 2024

Fast service which is rare on Kauai

Source: Google

Customer service response - We appreciate your feedback and are pleased to hear that you found our service fast. Thank you for taking the time to leave a review!

Sears Home Services on March 03, 2024

ana M

February 29, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, ana! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on February 29, 2024

Margaret G

February 12, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Margaret! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on February 13, 2024

Sean R

February 05, 2024
Source: Google

Customer service response - A big thank you, Sean, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on February 05, 2024

Anne A

January 25, 2024

Derrick was great although the first thing he told me was that they don’t service undercounter refrigerators. I had dutifully input my model and serial numbers when I signed up for the service and yet nothing kicked back telling me you don’t service them. This was not Derrick’s fault. Thankfully he was willing to take a look anyway and much to my chagrin, it was a matter of pressing and HOLDING the “Cool On” button to fix the frig. It seems your appointment system needs to actually confirm that the model and serial number you ask us to input can be serviced or not. I would have been pretty upset if Derrick hadn’t been willing to look at our non-functioning frig!

Source: Google

Customer service response - Thank you for your feedback. We apologize for any confusion or inconvenience caused by our appointment system not confirming the serviceability of undercounter refrigerators. We appreciate your understanding and are glad that Derrick was able to assist you with your non-functioning refrigerator.

Sears Home Services on January 25, 2024

Elizabeth B

January 18, 2024

Did a full overhaul of other small problems. Running like new

Source: Google

Customer service response - We appreciate your feedback and are glad to hear that our service resolved the small problems with your appliance. Thank you for taking the time to review our business.

Sears Home Services on January 19, 2024

Fern M

January 11, 2024

Efficient and knowledgable

Source: Google

Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your feedback and are glad to hear that you found us efficient and knowledgeable.

Sears Home Services on January 11, 2024

Heather F

January 26, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on January 26, 2024

greg B

February 05, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, greg! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on February 05, 2024

Average Rating: 4.6/5 (95 reviews)