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Worst customer service experience of our lives.
LYNNE, S,
Burlington, WA
January 29, 2019
We're sorry that you had such a bad experience. We have sent you a separate email requesting additional information
SHSHI Social Care Team on February 18, 2019
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I’m extremely satisfied with the ac install that was done today. I’ll be doing business again in the future with sears.
Edmonds, WA
January 25, 2019
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All the workers was professional and polite they work quick and efficient
MARIA, L,
Marysville, WA
January 06, 2019
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The salesman said it would take 3 to 6 weeks for installation to occur after the date I signed the contract. It took 12 weeks.
SHIRLEY, E
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SEATTLE, WA
January 05, 2019
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I was told . If I buy new furnace ? Sear will refund $143.12 for initial service but nothing.
TODD, V
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Seattle, WA
December 27, 2018
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I think my heat pump may not be working correctly. Would really like someone to post inspect the installation. Make sure it is running correctly.
Bremerton, WA
December 05, 2018
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No one showed for the first appointment. no call no email. No info for quite awhile. The only thing good was installer on-time and very efficient.
Marysville, WA
November 28, 2018
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I am being ignored over and over after filing a warranty request for the counter top chipping in more than one place. This is unacceptable!
DONNIE H, B,
Mukilteo, WA
November 19, 2018
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Project coordinator never responded to my calls. Installation dates was skipped without notifying me. Some installation tasks never been done.
CUONG, M,
KIRKLAND , WA
November 19, 2018
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Product Quality
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The guy that was sent out for the project was always on time my neighbors ask who done it I told them Sears and know they want him for their home.
RONNIE, F,
Des Moines, WA
November 06, 2018