Seattle, WA improve reviews

Worst customer service experience of our lives.

I’m extremely satisfied with the ac install that was done today. I’ll be doing business again in the future with sears.

All the workers was professional and polite they work quick and efficient

The salesman said it would take 3 to 6 weeks for installation to occur after the date I signed the contract. It took 12 weeks.

I was told . If I buy new furnace ? Sear will refund $143.12 for initial service but nothing.

I think my heat pump may not be working correctly. Would really like someone to post inspect the installation. Make sure it is running correctly.

No one showed for the first appointment. no call no email. No info for quite awhile. The only thing good was installer on-time and very efficient.

I am being ignored over and over after filing a warranty request for the counter top chipping in more than one place. This is unacceptable!

Project coordinator never responded to my calls. Installation dates was skipped without notifying me. Some installation tasks never been done.

The guy that was sent out for the project was always on time my neighbors ask who done it I told them Sears and know they want him for their home.