Seattle, WA improve reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 234 Reviews
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The installation was great but getting the furnace due to supply chain issues was a big problem. I had to wait from 11/30/21 to 4/30/22 to get it.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The installers were amazing. Getting the products installed was a total nightmare.Dear Aminata, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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It was a long wait making the 18 months free financing negligible.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing SearsPartsDirect for your part needs!
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The bathroom looks great. However I signed a contract that it would be completed in 8-12 weeks of signing. It was completed 10 months later.Dear Robert, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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This work supposed to be completed December 2020. However it takes 16 months to complete! This is the worst contract I ever had.Dear Ryosuke, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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installation went very smoothDear Michael, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Techs did a great job with the HVAC installation. Melissa was communicative during the long delay of the installation. Would RecommendWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback.
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Melissa was very proactive and provided us with timely information as it became available to her. However the project was substantially delayed.Dear Daniel, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Thank you, Bob K Sears Member Services
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Contractors were great to work with. Struggled a little on a couple of areas(cabinet doors and sink mount. Got them handled but wasn't totally perfectWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Great to work with install teams and projrct coordinator after 5 mo delayWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!