4561 Salt Lake Blvd Reviews
Read reviews from customers who used our services at 4561 Salt Lake Blvd
Total reviews
247
Average Rating
4.4/5
Mart V,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1723690496666
Technician was knowledgeable and fast Great work
Kevin O,
Customer service response - Thank you for recognizing our technician's expertise and efficiency in their work. We appreciate your feedback!
Sears Home Services on 1723604082854
Lynette B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1723603915088
Technician, Donald is professional, and worked efficiently in fixing our microwave oven despite the process of scheduling is a mess. The system is terrible and speaking to customer service is of no help. We have had problems with trying to confirm appointments, no shows even after appointment was made. Trying to fix the microwave since May and only today 8/12/24 did we finally have it completed. Terrible scheduling fiasco with this “new” computer software AI system🙄 Technician came out in October 2024 for same microwave and it went out again 6 weeks later. Today Donald came out to look at the very same microwave for the exact same problem. It took Sears 8 weeks to finally come back out after the call was made in November. The computer rescheduled us twice without my request. It’s crazy this computer/AI crap. In any case, according to the Protection Warranty that we have it states that if the appliance cannot be fixed it can be replaced! When I spoke to a person at the warranty office he said it has to be after 3 times of when the appliance was serviced. Well it’s 3 times so I want it replaced! Thank you Donald for being helpful with my inquiries.
S F,
Customer service response - We apologize for the scheduling issues and appreciate your patience and feedback, which helps us improve our services. Thrilled to hear Donald resolved your microwave issue proficiently.
Sears Home Services on 1723518177438
nevin D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1723358138493
Denise F,
Customer service response - We appreciate the 5-star rating, Denise! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1723000386759
Ryan F,
Customer service response - We appreciate the 5-star rating, Ryan! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1723000386450
The two repair techs were very courteous, professional and knowledgeable. They worked very hard to get my microwave up and running again. Job well done to Anthony and Irie.
Carolyn V,
Customer service response - Thank you for your kind words! We're thrilled to hear Anthony and Irie did a great job with your microwave repair.
Sears Home Services on 1722418341613
Nico R,
Customer service response - A big thank you, Nico, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721533424009
Professional, on time and kept me updated. Good job!
Denice K,
Customer service response - Thank you for highlighting our professionalism and punctuality. We're thrilled you're pleased with our service!
Sears Home Services on 1721391210563