1505 Kapiolani Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Zeny L
So happy that the technician found the problem with our dishwasher and fixed it; thank you!
Customer service response - Thank you for your review, Zeny! We're happy to hear that our technician was able to find and fix the problem with your dishwasher.
Sears Home Services on April 23, 2025
Edie T
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 23, 2025
Kathleen S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 22, 2025
Alicia N
It took a little over 6 months for a tech to tell me it was too expensive to repair my old washer. Mahalo Eddie for your expert opinion and advice.
Customer service response - Thank you for your review, Alicia! We're happy to hear that Eddie provided expert advice on your washer situation. Mahalo!
Sears Home Services on April 21, 2025
Steven N
Service by Ken was great but nobody showed up the day before and no one called to say they could not keep the appointment. So while Ken was great today the overall service gets an average of 2 stars because of the no-show no-call for the earlier appointment. I still don’t know why there was a no show yesterday.
Customer service response - Thank you for your feedback, Steven. We're happy to hear Ken provided great service, and we apologize for the missed appointment and lack of communication.
Sears Home Services on April 20, 2025
Wayne V
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 16, 2025
Lorene W
Services was really great and fast. He was very helpful with my questions I had.
Customer service response - Thank you for your review, Lorene! We're happy to hear that you received great and fast service and that your questions were answered.
Sears Home Services on April 14, 2025
J S
I would like to commend Edwin for his expertise in checking out the issue in my washer! He is very knowledgeable, pleasant, and took the time to explain the washer issue. Thank you Edwin for all your help and kindness! Take good care!
Customer service response - Thank you for your review! We're happy to hear that Edwin's expertise and kindness made a positive impact during your washer check.
Sears Home Services on April 13, 2025
Paul M
Edwin did an excellent job installing the 3 parts ordered for my Kenmore Top-Loading High-Efficiency Washer. His 15-years of work experience was demonstrated as he completed the job. Edwin’s dedication to his job was evident when he ran a complete wash cycle to ensure that everything was working properly prior to leaving for his next service call. Mahalo nui loa Edwin!
Customer service response - Thank you for your review, Paul! We're happy to hear that Edwin's expertise and dedication ensured a successful installation and thorough check of your washer. Mahalo nui loa!
Sears Home Services on April 02, 2025
Kip W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 01, 2025
