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802-552-4364
1505 Kapiolani Blvd Reviews
Read reviews from customers who used our services at 1505 Kapiolani Blvd
Total reviews
347
Average Rating
4.6/5
Our technician, Ken was excellent. He was the tech that did the original survey on what’s required to correct the problem. I have no issues with the tech. However, I have a bigger problem with the Sears system. I have had several appointments that were canceled without me being aware. I even had an email saying the technician had come and he didn’t. Then I received a text and email that I have been rescheduled out for another 2weeks. The online website wasn’t working either and couldn’t get a live representative! I will be canceling my long time relationship!!
Carol,
Customer service response - Thank you for your feedback, Carol! We're glad to hear Ken was excellent, but we're sorry to hear about the issues with our system and communication. Please contact us directly so we can assist further.
Sears Home Services on 1794062700540
The technician was excellent: Efficient, polite, competent service. The repair was replacing a defective drain hose priced at $77 which was a straight forward service. Labor cost was over $300 for less than half an hour. Seems excessive and disproportionate to time spent.
Charles R,
Customer service response - Thank you for your feedback, Charles! We're glad to hear the technician provided excellent service, and we appreciate your comments on the pricing.
Sears Home Services on 1793823507537
Michael R,
Highly knowledgeable and professional. Great personality.
Sandra S,
Customer service response - Thank you for your feedback, Sandra! We're glad to hear you found the service highly knowledgeable, professional, and with a great personality.
Sears Home Services on 1793148648837
Great service, technician Rex did a great job fixing our washer!
Tiffany C,
Customer service response - Thank you for your feedback, Tiffany! We're glad to hear Rex did a great job fixing your washer.
Sears Home Services on 1792797678855
William was very competent, timely and friendly! We are glad to have met him and used Sears repair service!
Jonathan B,
Customer service response - Thank you for your feedback, Jonathan! We're glad to hear William was competent, timely, and friendly, and that you had a positive experience with our repair service.
Sears Home Services on 1792445130403
Theola S,
Very professional and informative.
kat K,
Great service. Would recommend to friends.
Steven K,
Customer service response - Thank you for your feedback, Steven! We're glad to hear you received great service and would recommend us to your friends.
Sears Home Services on 1789163567722
Michael J,
Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788580617169
Gwen C,
Customer service response - Thank you for the amazing 5-star review, Gwen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788146874348
Sorrex was so wonderful in fixing our washing machine problem very quickly. He is so knowledgeable and communicative. Thanks!
Kiera H,
Customer service response - Thank you for your feedback, Kiera! We're glad to hear Sorrex was wonderful, knowledgeable, and communicative in fixing your washing machine problem quickly.
Sears Home Services on 1788035949427
Mike H,
Customer service response - Thank you for the amazing 5-star review, Mike & Priscilla! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787158918823
Brian R,
Customer service response - Thank you for the amazing 5-star review, Brian! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787126331932
Very courteous, knowledgeable, friendly and helpful. He cleaned up very good. He answered all of my questions. He was very efficient.
Thelma L,
Customer service response - Thank you for your feedback, Thelma! We're glad to hear you found the service courteous, knowledgeable, and efficient, and that all your questions were answered.
Sears Home Services on 1785984915086
Derrick E,
Customer service response - Thank you for the amazing 5-star review, Derrick! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785302465858
Junny is the best!
Leyona (,
Customer service response - Thank you for your feedback, Leyona! We're glad to hear Junny is the best.
Sears Home Services on 1785283762287
Scott N,
Customer service response - We appreciate the 5-star rating, Scott! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1784678317195
Fast, personable and efficient!
Taryn M,
Customer service response - Thank you for your feedback, Taryn! We're glad to hear you found our service fast, personable, and efficient.
Sears Home Services on 1783133913261
Hester I,
Customer service response - Thank you for the amazing 5-star review, Hester! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782937701931
Junny was our tech the last 2 times and he is awesome and knows his stuff he was able to finally get our oven fixed. Nothing g bets experience
jay P,
Customer service response - Thank you for your feedback, Jay! We're glad to hear Junny provided an awesome experience and successfully fixed your oven.
Sears Home Services on 1782856744642
Very professional, and fast! Showed up on time with tools in hand! He did a excellent job!
DaDes B,
Customer service response - Thank you for your feedback, DaDes! We're glad to hear you found our service professional, fast, and punctual.
Sears Home Services on 1782442962716
Randall and Tony were very professional and expeditious with their work. Only wish all service people were so helpful and pleasant.
Robert R,
Customer service response - Thank you for the amazing 5-star review, Robert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782406846043
The service visit went well, hopefully i can get a new stove. Mahalo
Melvin P,
Customer service response - Thank you for your feedback, Melvin! We're glad to hear the service visit went well, and we hope you get your new stove soon. Mahalo!
Sears Home Services on 1782248176187
Bowman came and fixed our ice maker . Explained the problem . Great service
Thomas (,
Customer service response - Thank you for your feedback, Thomas! We're glad to hear Bowman provided great service and explained the problem with your ice maker.
Sears Home Services on 1781663015481
