1505 Kapiolani Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sharon T
Edwin C. was knowledgeable, shared what he knew, completed dryer repair efficiently, and checked out washer. Thank you, Edwin!
Customer service response - Thank you for your review, Sharon! We're happy to hear that Edwin was knowledgeable and efficient in repairing your dryer and checking your washer.
Sears Home Services on April 01, 2025
Alan B
Bowman was courteous, extremely polite, capable, informative and thorough in explaining the replacement procedure. He also arrived ahead of the predicted time. We hope to have him work on our second refrigerator in the near future.
Customer service response - Thank you for your review, Alan! We're happy to hear that Bowman was courteous, informative, and punctual, and we look forward to assisting you with your second refrigerator.
Sears Home Services on March 13, 2025
Curtis O
Customer service response - Thank you so much for the 5-star rating, Curtis! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 05, 2025
Randal L
Eddie explained the problem and performed a reasonable, cost-effective repair. Thanks for a good job.
Customer service response - Thank you for your review, Randal! We're happy to hear that Eddie provided a clear explanation and a cost-effective repair.
Sears Home Services on March 04, 2025
Daniel M
Chad fixed the problem with my frontload washing machine.
Customer service response - Thank you for your review, Daniel! We're happy to hear that Chad was able to fix your washing machine problem.
Sears Home Services on February 10, 2025
Matt T
Thorough tech, very good at explaining
Customer service response - Thank you for your review, Matt! We're happy to hear that our technician was thorough and clear in their explanations.
Sears Home Services on January 28, 2025
Peggy W
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on January 27, 2025
Marsha I
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 26, 2025
Thomas K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 21, 2025
Patricia C
Getting this appointment was almost too much - postponed 4X, the last postponement was someone marking it as “Completed” - and I was waiting from 8a -5p for someone to come - dishwasher still broken. The system needs to be fixed - it isn’t efficient.
Customer service response - We're sorry for the inconvenience and scheduling issues you've experienced. Thank you for your feedback, Patricia, and please contact us directly so we can address your concerns.
Sears Home Services on January 21, 2025
