1505 Kapiolani Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
samson N
edward H
I appreciate his candor
Tracey C
Bowman was friendly and answered all my questions. He left work area clean
Customer service response - Thank you for your review, Tracey! We're happy to hear that Bowman was friendly, answered all your questions, and left the work area clean.
Sears Home Services on June 05, 2025
Lyn H
Tech today was great. Dishwasher fixed. Great input and explanations.
Customer service response - Thank you for your review, Lyn! We're happy to hear that our tech provided great service and explanations while fixing your dishwasher.
Sears Home Services on June 03, 2025
Corrine A
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 01, 2025
Arthur W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 01, 2025
Sharon T
Technician very knowledgeable, professional and quick to access and fix the problem. Thank you very much for helping resolve this problem.
Customer service response - Thank you for your review, Sharon! We're happy to hear that our technician was knowledgeable, professional, and quick in resolving the problem.
Sears Home Services on May 29, 2025
robin H
He was polite and shared his time answering my questions.
Customer service response - Thank you for your review, Robin! We're happy to hear that our technician was polite and took the time to answer your questions.
Sears Home Services on May 28, 2025
Bobbie O
Technician Ken was excellent. He quickly determined the loud noises and shaking of the washer was due to the suspension rods. He showed me the difference between the old and new rods so I understood the problem. After replacing the four rods Ken checked the drum to make sure it was suspended correctly. Problem solved! Later when I put a load in the washing machine nothing happened; the washer did not work. I couldn’t talk to anyone at Sears Repair and only got Samantha AI so I had to schedule another appointment….very frustrating! After trying to figure out what’s wrong I discovered the water had not been turned back on. Problem solved and I can wash my clothes!
Customer service response - Thank you for your review, Bobbie! We're happy to hear that Ken effectively resolved the issue with your washer's suspension rods, and we're sorry for the frustration with scheduling.
Sears Home Services on May 26, 2025
Thomas M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 26, 2025
