1505 Kapiolani Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Peggy W
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on January 27, 2025
Marsha I
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 26, 2025
Thomas K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 21, 2025
Patricia C
Getting this appointment was almost too much - postponed 4X, the last postponement was someone marking it as “Completed” - and I was waiting from 8a -5p for someone to come - dishwasher still broken. The system needs to be fixed - it isn’t efficient.
Customer service response - We're sorry for the inconvenience and scheduling issues you've experienced. Thank you for your feedback, Patricia, and please contact us directly so we can address your concerns.
Sears Home Services on January 21, 2025
Dean H
Charles called to confirm the appointment and the eta. Then texted when he was on his way. He was polite and assessed my concerns. He did the maintenance check and reassured me that everything looked good.
Customer service response - Thank you for your review! We're happy to hear that Charles provided clear communication and reassurance during your maintenance check.
Sears Home Services on January 13, 2025
kc A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 13, 2025
ron W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 01, 2024
Kiyoshi O
Lani did a great job...explaining the cause of our noisy refrigerator and recommended solution. She ordered the parts and replaced the bad one in minutes. We are happy with Lani servicing our appliance.
Customer service response - Thank you for your review! We're happy to hear that Lani provided a great service and efficient solution for your refrigerator.
Sears Home Services on December 17, 2024
Christine T
5
Customer service response - Thank you for your review, Christine! We're happy to know you had a positive experience with our service.
Sears Home Services on December 15, 2024
Ben L
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 03, 2024
