1505 Kapiolani Blvd Reviews

Read reviews from customers who used our services at 1505 Kapiolani Blvd


Total reviews

322


Average Rating

4.5/5

January 26, 2025
Overall rating

Marsha I,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1737933569792

January 21, 2025
Overall rating

Thomas K,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1737518834150

January 21, 2025
Overall rating

Getting this appointment was almost too much - postponed 4X, the last postponement was someone marking it as “Completed” - and I was waiting from 8a -5p for someone to come - dishwasher still broken. The system needs to be fixed - it isn’t efficient.

Patricia C,

Customer service response - We're sorry for the inconvenience and scheduling issues you've experienced. Thank you for your feedback, Patricia, and please contact us directly so we can address your concerns.

Sears Home Services on 1737519181708

January 13, 2025
Overall rating

Charles called to confirm the appointment and the eta. Then texted when he was on his way. He was polite and assessed my concerns. He did the maintenance check and reassured me that everything looked good.

Dean H,

Customer service response - Thank you for your review! We're happy to hear that Charles provided clear communication and reassurance during your maintenance check.

Sears Home Services on 1736823929100

January 13, 2025
Overall rating

kc A,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1736823724155

October 01, 2024
Overall rating

ron W,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1727833919871

December 17, 2024
Overall rating

Lani did a great job...explaining the cause of our noisy refrigerator and recommended solution. She ordered the parts and replaced the bad one in minutes. We are happy with Lani servicing our appliance.

Kiyoshi O,

Customer service response - Thank you for your review! We're happy to hear that Lani provided a great service and efficient solution for your refrigerator.

Sears Home Services on 1734496073742

December 14, 2024
Overall rating

5

Christine T,

Customer service response - Thank you for your review, Christine! We're happy to know you had a positive experience with our service.

Sears Home Services on 1734274203906

December 03, 2024
Overall rating

Ben L,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1733287915487

November 27, 2024
Overall rating

Charles was very patient and informed us what had happened to our refrigerator.

Ann K,

Customer service response - Thank you for your review! We're happy to hear that Charles was patient and informative in addressing your refrigerator issue.

Sears Home Services on 1732691463434

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