1505 Kapiolani Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ann K
Charles was very patient and informed us what had happened to our refrigerator.
Customer service response - Thank you for your review! We're happy to hear that Charles was patient and informative in addressing your refrigerator issue.
Sears Home Services on November 27, 2024
Lorrie C
Chad H (Technician) provided outstanding service. He not only fixed my washer, preventive maintenanced my dryer by cleaning, dusting, and checked the belt, and provided an estimate of the cost, Fantastic service Chad! Thank you.
Customer service response - Thank you for your review! We're happy to hear that Chad provided outstanding service and thorough maintenance.
Sears Home Services on November 27, 2024
Charlotte S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 26, 2024
Greg C
Best service appointment I’ve ever had! Cornelius diagnosed the problem immediately, fixed it in five minutes, and explained the issue to me in a very personable way. I’d give him 10 stars if I could!
Customer service response - Thank you for your positive review! We're delighted to hear that Cornelius provided such prompt and personable service.
Sears Home Services on November 23, 2024
Kryss K
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 21, 2024
James H
Repair done competently. Waiting 3 weeks for a tech/repair person is unacceptable.
Customer service response - Thank you for your review, James! We're glad the repair was done competently, and we apologize for the long wait time.
Sears Home Services on November 18, 2024
Richard K
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 16, 2024
Emerick O
Technician “Sunny S” was friendly & helpful, and explained what we can do to prevent future problems.
Customer service response - Thank you for your review! We're happy to hear that Sunny S was friendly and helpful in providing preventive advice.
Sears Home Services on November 16, 2024
Kathleen K
Lani was on time & immediately found the problem. She knows well what she is doing!
Customer service response - Thank you for your review! We're happy to hear that Lani was punctual and knowledgeable in resolving the issue.
Sears Home Services on November 13, 2024
Linn
She’s very polite and knowledgeable.
Customer service response - Thank you for your review! We're happy to hear that you found her polite and knowledgeable.
Sears Home Services on November 13, 2024
