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2215 Memorial Drive Reviews
Read reviews from customers who used our services at 2215 Memorial Drive
Total reviews
15
Average Rating
4.3/5
James is a very well trained, and knowledgeable tech. He did an excellent job troubleshooting the problem. I think he should train younger thec's. Most of the service technicians I've had in the past have been parts replacers.
Remer K,
Marty B,
Customer service response - Hi Marty, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1764731311787
Although , it took several weeks to get an appointment when the technicians around at my home, they were very professional very nice and very quick repairing my dryer
Kulisha M,
Customer service response - Thank you for your feedback, Kulisha! We're glad to hear our technicians were professional and quick with the repair, and we apologize for the delay in getting an appointment.
Sears Home Services on 1734052709551
Sears Repair Service has made three appointments to fix my refrigerator and has not shown up. They had me buy the part for $630 and have not even returned to repair the refrigerator. They haven’t even had the courtesy of notifying me whether they were coming or not. I haven’t even heard from them about Rescheduling.
Judy B,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1768266522834
Your repairman told a lie about what was wrong about it two sheets and two pillows case wàs wrapped around the agitater and the washer was smelling of something burning .
Leonard S,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1765938850729
