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203 Michael Collins Dr Unit 1 Reviews
Read reviews from customers who used our services at 203 Michael Collins Dr Unit 1
Total reviews
14
Average Rating
4.4/5
Very friendly and helpful
Beverley C,
Customer service response - Thank you for your feedback, Beverley! We're glad to hear you found the service friendly and helpful.
Sears Home Services on 1787498772890
William kept us informed about his arrival time and he quickly diagnosed the problem with our dishwasher. Very polite.
Shelly S,
Customer service response - Thank you for your feedback, Shelly! We're glad to hear William was informative, quick in diagnosing the problem, and very polite.
Sears Home Services on 1778764642772
Chris E,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1760317086005
Calvin is Professional and down to earth very neighborly and hardworking young man.
NO- B,
Customer service response - Thank you for your positive review! We're glad to hear that Calvin provided professional and friendly service.
Sears Home Services on 1737934076055
Tina S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1733454777120
Cindy P,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1733419608530
Keith was very professional and friendly. If I ever have another problem I hope he is my technician.
Jimmy S,
Customer service response - Thank you for your kind words about Keith. We're thrilled to hear you had a great experience and look forward to serving you again in the future.
Sears Home Services on 1719793598307
Letasia P,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718934169668
Our service repair person was on time, efficient and very professional.
Rebecca M,
Customer service response - Thank you for taking the time to share your positive experience; we're thrilled to hear our technician met your expectations with their punctuality, efficiency, and professionalism.
Sears Home Services on 1718933361124
Keith is a wonderful person and a great professional technician! Top notch service in spite of multiple problems with the parts dept!
Eva J,
Customer service response - Thank you for recognizing Keith's hard work and professionalism. We apologize for the issues with our parts department and are addressing it to improve our service.
Sears Home Services on 1718068264296
The technician waa very nice. Understanding because I had to wait a month before the assigned him to come back All the parts were here for a month. He understood and worked quickly. Professional, pleasant and quick. Also taught me a thing or two abt my refrigerator.
Cheryl T,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1724032714408
Tech was efficient and quick
Larry T,
Customer service response - We appreciate your feedback and are glad to hear that our technician provided efficient and quick service. Thank you for taking the time to leave a review.
Sears Home Services on 1706108583168
The technician didn't dispose of used parts that was replaced
Yolanda J,
Customer service response - Hello Yolanda, we acknowledge and appreciate your 3-star rating. Your feedback is important to us, and we're open to hearing more about your experience with Sears Appliance Repair. If there's anything specific you'd like to discuss or suggest for improvement, please don't hesitate to reach out. Thank you for choosing us.
Sears Home Services on 1708647353647
The problem started with scheduling. I made and appointment that got canceled 3 times because of staff related issues. I miss work all those times. For today’s appointment the Technician left without fixing anything. I am not able to speak to anyone live at sears Service. I used their chat automated system for my ice machine and asked if he can look at our refridgerater as well so he doesn’t have to come back. Chat told me absolutely he will make a note of it. Technician comes and only has work order for refridgerater and not the ice machine. Had back and forth about I will need to create another work order and then he can fix it. I told him then he needs to let his company know the automated chat didn’t tell me any of that information and he needs to let them know since I cannot speak to anyone. Then he said he had to go to the car and then just left. Called the technician and he did not answer. I called GE (the manufacturer and they even told me they can’t speak to anyone love either and they’re the manufacturer so she sympathized with my frustration. Be ware of this company that is completely unprofessional!
Ricardo D,
Customer service response - We apologize for the trouble you've faced, Ricardo. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1779930120640
