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1709 Baytree Rd Reviews
Read reviews from customers who used our services at 1709 Baytree Rd
Total reviews
274
Average Rating
4.7/5
Freddie T,
Customer service response - Thanks for the great rating, Freddie! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1778503648189
Tony B,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1774227335271
The Tech Greg was on time and prolite, but Sear is over charging, they were going to charge me twice as much as I paid for the freezer. That’s why the land fields are full of appliances Survey I said Greg was on time and polite but still is over charging. They were going to charge me twice as much I paid for the freezer.
Eddie J,
Customer service response - Thank you for your feedback, Eddie. We apologize for the pricing concerns and appreciate your comments about Greg's punctuality and politeness.
Sears Home Services on 1757654714859
I would have given him a 5 but there was water left on the floor. Not a lot but enough that needed to mopped up.
Debbie M,
Customer service response - Thank you for your feedback, Debbie. We apologize for the oversight with the water on the floor and appreciate your understanding.
Sears Home Services on 1754008508107
Great response for repairs by SEARS service. Had to change appointment a few times which was on me. Repairman was polite, courteous and knowledgeable. Did not have part needed to repair dryer. Next day delivery of part to house. Repairman returned day after part arrived. No extra call fee. Replaced part and gave advice on cleaning dryer line. Overall good service.
William T,
Customer service response - Thank you for the 4-star review, William! We're happy to hear that our polite and knowledgeable service, along with the quick part delivery, made your experience positive.
Sears Home Services on 1748825016841
Excellent guy, Ray. Knows his stuff.
Kris J,
Customer service response - Thank you for the 4-star review! We're happy to hear that Ray's expertise made your experience positive.
Sears Home Services on 1747788005022
Rob S,
The repairman that came was fine but my ice maker is still Not fixed
Jean S,
Customer service response - We apologize for the inconvenience with your ice maker. We're committed to ensuring your satisfaction and would love to rectify this issue.
Sears Home Services on 1719793835505
The technician that came out was very nice but he was young and I dont think he knew what he was looking for or doing. We paid 130 just for him to run some test and tell us nothing was wrong. Our fridge was freezing everything in it from middle shelve down and he told us it was just because that is how those fridges were made. We called someone else and they came out and instantly knew what the problem was and fixed it and we haven't had a problem since. Tried calling the store to get a refund and talk to someone but cant because it's all automative.
Lilly S,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1774915157618
Freezer. Not. Gettting. Cold.
Lee W,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1768353846761
