1709 Baytree Rd Reviews

Read reviews from customers who used our services at 1709 Baytree Rd


Total reviews

263


Average Rating

4.7/5

November 01, 2023
Overall rating

Rob S,

July 01, 2024
Overall rating

The repairman that came was fine but my ice maker is still Not fixed

Jean S,

Customer service response - We apologize for the inconvenience with your ice maker. We're committed to ensuring your satisfaction and would love to rectify this issue.

Sears Home Services on 1719793835505

March 30, 2026
Overall rating

The technician that came out was very nice but he was young and I dont think he knew what he was looking for or doing. We paid 130 just for him to run some test and tell us nothing was wrong. Our fridge was freezing everything in it from middle shelve down and he told us it was just because that is how those fridges were made. We called someone else and they came out and instantly knew what the problem was and fixed it and we haven't had a problem since. Tried calling the store to get a refund and talk to someone but cant because it's all automative.

Lilly S,

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on 1774915157618

January 13, 2026
Overall rating

Freezer. Not. Gettting. Cold.

Lee W,

Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1768353846761

October 31, 2024
Overall rating

Rhonda R,

Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.

Sears Home Services on 1730360523176

January 19, 2026
Overall rating

AI is deceptive and ignorant at best. I have been testing AI for quite some time. It's in results is a confused deceptive entropy. Nothing good can be gained in its current standing. You're basically enabling delusion, until it reaches total entropy. It's information given to you is faulty at best. I have been testing some of the top three rated. Failure and entropy was there ultimate end. You call this number and all you have is AI to speak with. It is unprofessional. Irregardless of your company limitations. Companies that came before you who have struggled, who did not have ai made better choices. I grew up with Sears. However if you cannot run a business decently and professionally. It is best to not linger and just let it die. Adapt and overcome. Logic dictates.

SirLOL S,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1768881199740

January 07, 2026
Overall rating

No way to talk to a HUMAN. It's all AI automation. Not helpful when needing to speak to someone about unique issue before scheduling.

Gabbi- D,

Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1767744593778

July 16, 2025
Overall rating

Tech never shows up at my place. This is the 3rd time I’m tired of this . I just need my money back. Or change my refrigerator

Velazquez F,

Customer service response - We apologize for the trouble you've faced, Velazquez. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1752717264021

June 10, 2025
Overall rating

I have been waiting without ac now going on 3 weeks. The part for this was ordered and delivered to the techs home per the company. The tech Gregory says he does not know where it is. Has not given an update on what is gonna be done to get me fixed. They know seeing you appointments but no part?? Why? I am contacting the better business bureau and my attorney. I have the ordered number for this where is the part? Never an answer. Can’t talk to anyone at Sears it’s all automated. This is horrible to make ppl wait like this. Gregory does not respond only with a I don’t know.

Anita B,

Customer service response - We apologize for the trouble you've faced, Anita. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1749514790583

May 29, 2025
Overall rating

Called and set up to have service done today and never had a tech come out or even call saying they weren’t come. Took a day off to have them come and look at my washer for absolutely nothing what a waste of time. Will never use them again.

Tara B,

Customer service response - We apologize for the trouble you've faced, Tara. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1748563004742

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