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528 S Main St Reviews
Read reviews from customers who used our services at 528 S Main St
Total reviews
23
Average Rating
4/5
He was polite, explained what was wrong and what he was doing. and overall a pleasure to work with. I was very satisfied and appreciated such quality at a reasonable price.
Clarke H,
Customer service response - Thank you for your feedback, Clarke! We're glad to hear the technician was polite, informative, and provided quality service at a reasonable price.
Sears Home Services on 1789059877599
Very cordial, efficient and professional. Did not waste time.
Wayne G,
Customer service response - Thank you for your feedback, Wayne! We're glad to hear the service was cordial, efficient, and professional.
Sears Home Services on 1788379589265
The technician was courteous, professional, and prompt. However, the problem with my lower double oven has not been resolved pending additional action.
Fay P,
Customer service response - Thank you for your feedback, Fay. We're glad to hear our technician was courteous and professional, and we apologize for the unresolved issue with your oven. Please contact us directly so we can assist further.
Sears Home Services on 1742180951887
Lottie W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1735531156168
John S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1732184082282
Keith is always very knowledgeable and a pleasure to work with on my Kenmore refrigerator repairs.
Sandy D,
Customer service response - Thank you for your positive feedback, Sandy! We're happy to hear that Keith's knowledge and service on your Kenmore refrigerator repairs have been a pleasure.
Sears Home Services on 1730035284655
Earline C,
He called ahead, was on time, professional, friendly, got the job done.
Travis C,
Customer service response - Thank you for acknowledging our punctuality, professionalism, and friendly service. We're thrilled we could efficiently address your appliance repair needs.
Sears Home Services on 1719922019104
Angela B,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1719197489095
Tanya B,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718593903512
Jamaal G,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1706253022386
Bernice C,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1707174788172
Mike D,
Tanzie M,
Took awhile to finely get them out here. But did not take long once they did get here.
Faye P,
Customer service response - Thank you for your feedback, Faye. We're glad to hear that once our team arrived, the service was completed quickly.
Sears Home Services on 1736400026216
The Repairman good and to the points! He said that he tranmission was gone.
Henry L,
Customer service response - Thank you for your feedback, Henry. We're glad to hear our repairman was straightforward and informative about the transmission issue.
Sears Home Services on 1729134056385
Good service.
Erica J,
Customer service response - Thank you for your feedback; we're glad to hear you found our service good.
Sears Home Services on 1716343885580
Kenneth H,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1710910094581
I’m assuming that the service technician did not test before he left And I started my appliance and it’s coming up with the same issue that it was before it was “repaired “.
Yashica I,
Customer service response - We apologize for the trouble you've faced, Yashica. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1790034805221
10000/10. DO NOT RECOMMEND!!! No shows, cancellations, and rescheduling, after we had to pay $650 upfront before the part would be ordered. No way to contact a person to talk to. Everything is AI and only allows you to choose from limited options. Sent a tech out for our 4th “rescheduled” appointment that wasn’t certified or trained to replace the part. Also, was sent without the tools to replace the part, even if he could have. Techs even explained that they have to go through AI to get their schedule. The WORST experience I have ever had with a repair company.
chasity W,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1784166842758
Very frustrating to call for help and get nothing but and AI virtual assistant! She was not helpful in scheduling a service call!! She gave no other options for any other days or to even talk to a human.
April B,
Customer service response - We apologize for the trouble you've faced, April. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1759458052293
Sears appliance repair, is constantly not showing up for the appointment This program is designed to assist people but it's a scam, because who can wait months for HVAC, washing machine or Refrigerator repair. They came to my mom house to repair HVAC and it was raining, they sit in the vehicle and closed the work order. On May 27 they were coming to repair washing machine but the technician said his paperwork was for Refrigerator. TODAY they rescheduled for 7/2/24 without calling. SEARS claims they could not contact the technician TODAY 6/18/24. Their customer service is designed to lose or frustrat their elderly customers. Customer dump put me on hold for over 40 minutes today.
Yvette O,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718932213486
Celeste B,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1706252769019
