Appointment Lookup
802-552-4364
430 Northside Dr E Ste 100 Reviews
Read reviews from customers who used our services at 430 Northside Dr E Ste 100
Total reviews
29
Average Rating
4.1/5
If I ever need service again I would want him, he knows what he is doing and very good at what he does. And I love that he was here early instead of waiting til 5 to come now I can enjoy the rest of my day..
Patti K,
Sears was able to get out here within a week and the tech was very nice and polite.
Adam B,
Customer service response - Thank you for your feedback, Adam! We're glad to hear our technician was nice and polite and that we could assist you within a week.
Sears Home Services on 1737934129030
Andrew J,
Customer service response - Thank you for your feedback, Andrew. We're sorry your experience wasn't perfect and would appreciate any suggestions you have for improvement.
Sears Home Services on 1781728608988
My expierence with the technician was good. He did what he said he was going to do, seemed knowledgable, and was efficient. I am very disappointed in the scheduling process. Most people dont have the luxery of taking an entire day off for a technician to come out. An 8 hour window is to long, why can't it be a 4 hour window so people only have to take half a day off work. Morning or afternoon, it should be that simple.
ArtNDeb A,
Customer service response - We apologize for the inconvenience with the scheduling process, ArtNDeb. Thank you for your feedback, and we're glad to hear the technician was knowledgeable and efficient.
Sears Home Services on 1781147077919
The repair tech was great but this company is nothing but a scam. They quoted me $130 to come repair my dryer and said the part would be covered under my 10 year limited part warranty. Cost jumped to $350 to replace a $35 part in less than 2 minutes. Trying to get in touch with anybody to discuss everything is a nightmare. Find another company to do your repairs!
Brianna R,
Customer service response - We're really sorry to hear about your experience, Brianna. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1734053613085
Very unfriendly and overpriced repair men did not like the attitude .
Undine D,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1729433297472
Went to the wrong house, and now I have to reschedule even though all my correspondence says 905 N Maple
Ricky E,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1717463852196
The technician never came, after I had rescheduled twice, which took over two weeks by the way. He literally came in the driveway, just pulled right back out and never came back. I got a call at the time of the repair which just flashed for a bit. Like when someone calls and just immediately hangs up. I tried calling back multiple times, but it went straight to voicemail. This was for a warranty repair by the way, in which the washer broke within the first few uses. I can’t even get someone competent and fast to come out to fix it unless I want to pay for it myself. It’s just such a frustrating and annoying experience.
Josh,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1716258471144
Sneaky appointment for services.. the technician can’t even diagnostic the problem with my Kenmore refrigerator.. Then charged for $120 for technician came to the house and said “ I can’t do anything with your refrigerator. Then they’re asking to purchase home guaranteed services.. my recommendation to all consumers, if your refrigerator has a problem.. please take the service money and put them into your new refrigerator..
Thao T,
