1300 Southlake Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Porsche E
Efficient and knowledgeable
Customer service response - Thank you for your positive feedback, Porsche! We're happy to hear you found our service efficient and knowledgeable.
Sears Home Services on April 20, 2025
Christopher F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 20, 2025
Florence S
Arrived on time. Courteous and Professional. Explain and demonstrated the various stages of the services. Would high recommend him without reservation for services with other clients.
Customer service response - Thank you for your positive feedback, Florence! We're happy to hear that you found our technician courteous, professional, and informative, and that you would recommend him.
Sears Home Services on April 20, 2025
John A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 07, 2025
gregory G
Ian was a very professional and knowledgeable technician
Customer service response - Thank you for your positive feedback, Gregory! We're happy to hear that Ian provided professional and knowledgeable service.
Sears Home Services on April 07, 2025
Connie D
Erek was very polite and professional he checked out everything and answered the questions I had, I would refer him again and again. It’s refreshing to get excellent service and I’m glad it was him to give it. Thank you so very much.
Customer service response - Thank you for your positive feedback, Connie! We're happy to hear that you found our technician professional and would recommend him.
Sears Home Services on April 07, 2025
Will M
Ian was the best tech, he told me exactly how he fix my 15 year old washer
Customer service response - Thank you for your positive feedback, Will! We're happy to hear that Ian provided excellent service and explained the repair process for your washer.
Sears Home Services on March 30, 2025
keith C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 25, 2025
Meka M
My Technician Eric was very courteous, professional . Eric went the extra mile to get my furnace working today . Eric called ahead before coming and communicated effectively throughout the process , definitely transparent and exceptional with his work . Thank you so much Eric and Sears for a job well done !!
Customer service response - Thank you for your positive feedback, Meka! We're happy to hear that Eric provided courteous and professional service, going the extra mile to get your furnace working.
Sears Home Services on March 23, 2025
Michelle R
He is very professional and thorough. He has a pleasant personality and he articulates himself well. You will be pleased with his services.
Customer service response - Thank you for your positive feedback, Michelle! We're happy to hear that you found our technician professional, thorough, and pleasant.
Sears Home Services on March 19, 2025
