1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

607


Average Rating

4.2/5

September 03, 2026
Overall rating

Eileen M,

Customer service response - Thank you for the amazing 5-star review, Eileen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788469832026

August 22, 2026
Overall rating

Very knowledgeable and professional.

Terri T,

Customer service response - Thank you for your feedback, Terri! We're glad to hear the service was knowledgeable and professional.

Sears Home Services on 1787357127940

August 11, 2026
Overall rating

He was on time and successful.

Alphonso H,

Customer service response - Thank you for your feedback, Alphonso! We're glad to hear the service was on time and successful.

Sears Home Services on 1786544901575

August 07, 2026
Overall rating

Liz R,

Customer service response - Thank you for the amazing 5-star review, Liz! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786106430606

August 05, 2026
Overall rating

I had repair on a wall oven .

Ernestine W,

Customer service response - Thank you for your feedback, Ernestine! We're glad to hear you had a positive experience with your wall oven repair.

Sears Home Services on 1785931849949

August 03, 2026
Overall rating

Eli, the Sears repair representative was knowledgeable and courteous. He completed the repair and cleaned his area and assured me my washer will work correctly.

Eswell,

Customer service response - Thank you for your feedback, Eswell! We're glad to hear Eli was knowledgeable, courteous, and ensured your washer will work correctly.

Sears Home Services on 1785857283918

July 24, 2026
Overall rating

Eli was very detailed and fixed my machine with ease.

Bonnie Y,

Customer service response - Thank you for your feedback, Bonnie! We're glad to hear Eli was detailed and fixed your machine with ease.

Sears Home Services on 1784928063980

July 15, 2026
Overall rating

kathy R,

Customer service response - Thank you for the amazing 5-star review, Kathy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784143594097

July 10, 2026
Overall rating

Pam H,

Customer service response - Thank you for the amazing 5-star review, Pam! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783713398837

July 07, 2026
Overall rating

DeQueon P,

Customer service response - Thank you for the amazing 5-star review, DeQueon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783472428766

July 01, 2026
Overall rating

The technician was superior. He was super congenial and prompt.

Gregory W,

Customer service response - Thank you for your feedback, Gregory! We're glad to hear the technician was superior, congenial, and prompt.

Sears Home Services on 1783004540804

June 21, 2026
Overall rating

Betty S,

Customer service response - Thank you for the amazing 5-star review, Betty! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782140663611

June 09, 2026
Overall rating

He was fast, personable and knowledgeable. I greatly appreciate his help.

Mike J,

Customer service response - Thank you for your feedback, Mike! We're glad to hear the service was fast, personable, and knowledgeable, and that you appreciated the help.

Sears Home Services on 1781038727109

June 08, 2026
Overall rating

Top notch technician.

Thomas G,

Customer service response - Thank you for your feedback, Thomas! We're glad to hear you found our technician top notch.

Sears Home Services on 1780959909038

June 05, 2026
Overall rating

Service-Tech Alex was kind, patient and professional! He called ahead of time to let me know he was on the way, and he tested the appliance to ensure working properly after repair, while showing me several other care items for stove/oven. Thank you!

Monica K,

Customer service response - Thank you for your feedback, Monica! We're glad to hear Alex was kind, patient, professional, and provided helpful care tips for your stove/oven.

Sears Home Services on 1780753036889

June 03, 2026
Overall rating

Vinicia P,

Customer service response - Thank you for the amazing 5-star review, Vinicia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780486076704

June 01, 2026
Overall rating

P was very knowledgeable and very courteous and very professional with the service he written on both trips is a very good technician. Thank you.

Karl S,

Customer service response - Thank you for your feedback, Karl! We're glad to hear P was knowledgeable, courteous, and professional during both visits.

Sears Home Services on 1780355064448

May 27, 2026
Overall rating

Jacqui R,

Customer service response - Thank you for the amazing 5-star review, Jacqui! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779981239184

May 27, 2026
Overall rating

Alex communicated his arrival time very well. He was professional yet friendly and completed the job in less time than we anticipated. Would highly recommend Alex!

Sue S,

Customer service response - Thank you for your feedback, Sue! We're glad to hear Alex communicated well, was professional and friendly, and completed the job efficiently.

Sears Home Services on 1779922770713

May 10, 2026
Overall rating

Both technicians that came out were very nice, professional, knowledgeable and respectful. I did not like the AI as kept rescheduling me. It would be nice to talk to a live representative when there are scheduling issues.

Janice W,

Customer service response - Thank you for your feedback, Janice! We're glad to hear the technicians were nice and professional, and we appreciate your input on the scheduling process.

Sears Home Services on 1778515385587

April 22, 2026
Overall rating

Fabiana was very professional, to the point, and very astute at diagnosing my problem..

Jaime B,

Customer service response - Thank you for your feedback, Jaime! We're glad to hear Fabiana was professional and astute in diagnosing your problem.

Sears Home Services on 1776897092554

April 20, 2026
Overall rating

Derrick D,

Customer service response - Thank you for the amazing 5-star review, Derrick! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776718473600

April 15, 2026
Overall rating

Celeste C,

Customer service response - Thank you for the amazing 5-star review, Celeste! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776347834488

April 14, 2026
Overall rating

Service Technician David was excellent!

Ben M,

Customer service response - Thank you for your feedback, Ben! We're glad to hear David provided excellent service.

Sears Home Services on 1776187264736

April 10, 2026
Overall rating

Katy L,

Customer service response - Thank you for the amazing 5-star review, Katy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775850219749

Showing 1 - 25 reviews

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