1300 Southlake Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Meka Martin
My Technician Eric was very courteous, professional . Eric went the extra mile to get my furnace working today . Eric called ahead before coming and communicated effectively throughout the process , definitely transparent and exceptional with his work . Thank you so much Eric and Sears for a job well done !!
Customer service response - Thank you for your positive feedback, Meka! We're happy to hear that Eric provided courteous and professional service, going the extra mile to get your furnace working.
Sears Home Services on March 23, 2025
Michelle Ross
He is very professional and thorough. He has a pleasant personality and he articulates himself well. You will be pleased with his services.
Customer service response - Thank you for your positive feedback, Michelle! We're happy to hear that you found our technician professional, thorough, and pleasant.
Sears Home Services on March 19, 2025
Eddie Reynolds
Very good service. Thank you.
Customer service response - Thank you for your positive feedback, Eddie! We're happy to hear you were pleased with the service.
Sears Home Services on March 09, 2025
Capricia Sloan
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 28, 2025
Zelda Ware
Eli, the technician, was professional and kept his word. Had to go pick up a part. He didn't waste time even with picking up the part. My work was completed before 1:30.Thank you for a job well done.
Customer service response - Thank you for your positive feedback, Zelda! We're happy to hear that Eli provided professional service and completed the work efficiently.
Sears Home Services on January 20, 2025
Ryan Jones
Eric was extremely knowledgeable and professional yet personable. Overall a really good experience.
Customer service response - Thank you for your positive feedback, Ryan! We're happy to hear that Eric provided knowledgeable, professional, and personable service, making your experience a good one.
Sears Home Services on January 19, 2025
Joyce Perkins
Very friendly and knowledgeable
Customer service response - Thank you for your positive feedback, Joyce! We're happy to hear you found our service friendly and knowledgeable.
Sears Home Services on January 13, 2025
Lisandro Thomas
Josh was very knowledgeable and professional and we are satisfied with his work and results provided.
Customer service response - Thank you for your positive feedback, Lisandro! We're happy to hear that Josh provided knowledgeable and professional service, and that you're satisfied with the results.
Sears Home Services on January 08, 2025
Mike
The job was handled quickly and efficiently. Very satisfied with the service. Thank you.
Customer service response - Thank you for your positive feedback, Mike! We're happy to hear you were satisfied with the quick and efficient service.
Sears Home Services on January 06, 2025
Derrick & Nicole Flagg
Excellent accurate helpful service
Customer service response - Thank you for your positive feedback, Derrick & Nicole! We're happy to hear you found our service excellent and helpful.
Sears Home Services on January 05, 2025
