1300 Southlake Mall Reviews
Read reviews from customers who used our services at 1300 Southlake Mall
Total reviews
591
Average Rating
4.2/5
Celeste C,
Customer service response - Thank you for the amazing 5-star review, Celeste! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776347834488
Service Technician David was excellent!
Ben M,
Customer service response - Thank you for your feedback, Ben! We're glad to hear David provided excellent service.
Sears Home Services on 1776187264736
Katy L,
Customer service response - Thank you for the amazing 5-star review, Katy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775850219749
Eli was friendly and professional and originally thought he could not complete the job without a helper to lift the stackable, but he perservered and was able to complete the job by himself. I was very grateful as the washing machine had not been draining properly and was stuck in the lock position for a few weeks and I had taken time off work. It ended up being pet hair in the pump again. Thank you again Eli!! Definitelt recommend Eli!!
Valorie M,
Customer service response - Thank you for your feedback, Valorie! We're glad to hear Eli was friendly, professional, and able to complete the job on his own, resolving the issue with your washing machine.
Sears Home Services on 1775416772937
Eli was friendly and professional and fixed the issue. Was able to get same day appointment !!
Valorie M,
Customer service response - Thank you for your feedback, Valorie! We're glad to hear Eli was friendly and professional, and that you were able to get a same-day appointment.
Sears Home Services on 1775170478959
Technician today on 3/25/26 was fast and efficient and knowledgeable. I appreciate service received today. However GE mailed me a defective filter that doesn't work. This Tech spotted problem right away. Ms Pottinger Rex GA
Rashelle P,
Customer service response - Thank you for your positive feedback, Rashelle! We're happy to hear that the technician was fast, efficient, and knowledgeable in identifying the issue with the filter.
Sears Home Services on 1774490971142
Avis D,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1774227358332
Very knowledgeable and explained what was happening to my equipment.
calvin H,
Customer service response - Thank you for your positive feedback, Calvin! We're happy to hear that our technician was knowledgeable and provided clear explanations about your equipment.
Sears Home Services on 1773704885262
WENDELL F,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1773275457205
Technician name was Eli. He was professional, Knowledgeable, and committed to bringing final resolution to a recurring problem with the belt breaking.
Eloise W,
Customer service response - Thank you for your positive feedback, Eloise! We're happy to hear that Eli was professional, knowledgeable, and committed to resolving the issue with the belt.
Sears Home Services on 1773275213886