1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

591


Average Rating

4.2/5

January 07, 2026
Overall rating

Erica J,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1767744668151

December 25, 2025
Overall rating

Awesome. Great service from Sears

Ngozi O,

Customer service response - Thank you for your review, Ngozi! We're glad to hear you received great service from us.

Sears Home Services on 1766715386657

December 18, 2025
Overall rating

Jermaine G was very polite, and he answered all my questions. He also explain to me what was needed and the job he did on my furnace. I really appreciated him. Thank You.

Zina B,

Customer service response - Thank you for your positive feedback, Zina! We're happy to hear that Jermaine was polite and informative, and that you appreciated his work on your furnace.

Sears Home Services on 1766106679154

December 18, 2025
Overall rating

Sally L,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1766107315981

December 19, 2025
Overall rating

The technician was professional, explained his findings and description of problem and choices of repair costs

sack H,

Customer service response - Thank you for your positive feedback! We're happy to hear that our technician was professional and clearly explained the findings and repair options.

Sears Home Services on 1766105452031

December 16, 2025
Overall rating

Great service!

Christy P,

Customer service response - Thank you for your review, Christy! We're glad to hear you received great service.

Sears Home Services on 1765938088487

December 14, 2025
Overall rating

Michael G,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1765769088554

December 10, 2025
Overall rating

Very knowledgeable about what he does. I was pleased with my service experience. Great job!

SONYA T,

Customer service response - Thank you for your positive feedback, Sonya! We're happy to hear that you were pleased with the knowledgeable service you received.

Sears Home Services on 1765417750572

December 09, 2025
Overall rating

Anthony was an amazing service technician. No notes.

Alexis Y,

Customer service response - Thank you for your positive feedback, Alexis! We're happy to hear that Anthony provided amazing service.

Sears Home Services on 1765329609933

December 09, 2025
Overall rating

The only positive is that the technician Anthony was great. AI was more confusing than helpful.Too many texts & email which were repetitive.

Ola M,

Customer service response - Thank you for your feedback, Ola! We're glad to hear the technician was great, and we appreciate your input on the communication process.

Sears Home Services on 1765330140776

Showing 101 - 110 reviews

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