1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

591


Average Rating

4.2/5

December 04, 2025
Overall rating

Isiah was excellent. One of the best Technician I have seen in a long time. Great customer service and communication skills

Donald F,

Customer service response - Thank you for your positive feedback, Donald! We're happy to hear that Isiah provided excellent customer service and communication skills.

Sears Home Services on 1764908952842

December 04, 2025
Overall rating

Eli was Professional, knowledgeable and thorough! Beautiful personality.

Sharon L,

Customer service response - Thank you for your positive feedback, Sharon! We're happy to hear that Eli was professional, knowledgeable, and had a beautiful personality.

Sears Home Services on 1764806947461

December 17, 2025
Overall rating

Very efficient, keeps you informed, friendly. A nice young man who got the job completed and explained what the next step was.

Vonda S,

Customer service response - Thank you for your positive feedback, Vonda! We're happy to hear that our service was efficient, informative, and friendly.

Sears Home Services on 1763950626310

November 20, 2025
Overall rating

dianne J,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1763599279880

November 18, 2025
Overall rating

Koiguy1,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1763516172002

November 19, 2025
Overall rating

Eli from sears repair arrived on time, ver friendly, customer service oriented, and thorough. Eli explained the process of what happened to my dryer; he fixed the belt and pulley lever on my dryer. Job took less than an hour and he cleaned both dryer and surrounding area’s impeccably. 5 star service!

Samantha D,

Customer service response - Thank you for your positive feedback, Samantha! We're happy to hear that Eli provided thorough and friendly service, and that he efficiently fixed and cleaned your dryer.

Sears Home Services on 1763512064772

November 18, 2025
Overall rating

Gigi W,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1763516172049

November 17, 2025
Overall rating

Angela S,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1763430629244

November 13, 2025
Overall rating

Miss N,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1763085897977

November 09, 2025
Overall rating

Great service, very prompt and knowledgeable of appliances.

DI,

Customer service response - Thank you for your positive feedback! We're happy to hear that you received great service and found our team to be prompt and knowledgeable.

Sears Home Services on 1762736837690

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