1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

592


Average Rating

4.2/5

November 09, 2025
Overall rating

Great service, very prompt and knowledgeable of appliances.

DI,

Customer service response - Thank you for your positive feedback! We're happy to hear that you received great service and found our team to be prompt and knowledgeable.

Sears Home Services on 1762736837690

November 06, 2025
Overall rating

The tech was professional and knowledgeable about my issue.

Romaldo H,

Customer service response - Thank you for your positive feedback, Romaldo! We're happy to hear that our technician was professional and knowledgeable about your issue.

Sears Home Services on 1762390798539

November 04, 2025
Overall rating

He explained service needs thoroughly and was on time.

Douglas P,

Customer service response - Thank you for your positive feedback, Douglas! We're happy to hear that our technician explained the service needs thoroughly and was punctual.

Sears Home Services on 1762300704827

October 22, 2025
Overall rating

Michelle D,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1761094457318

October 21, 2025
Overall rating

Josh was very knowledgeable and professional he diagnosed the problem and resolved the problems, and he had the parts in his service truck. I would highly recommend him for future appliances needs.

sylvia G,

Customer service response - Thank you for your positive feedback, Sylvia! We're happy to hear that Josh was knowledgeable and professional, and that he resolved the issue efficiently with the parts on hand.

Sears Home Services on 1761006199328

October 15, 2025
Overall rating

He’s extremely knowledgeable and very detailed.

Mary L,

Customer service response - Thank you for your positive feedback, Mary! We're happy to hear that our technician was knowledgeable and detailed during your service.

Sears Home Services on 1760487241171

October 14, 2025
Overall rating

The men were very polite My son and I really felt comfortable and their knowledge of the repair job was great.

Thelma L,

Customer service response - Thank you for your positive feedback, Thelma! We're happy to hear that you and your son felt comfortable with our polite technicians and their knowledge of the repair job.

Sears Home Services on 1760403521794

October 13, 2025
Overall rating

Grady H,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1760404159092

October 09, 2025
Overall rating

Alex is a great person, I believe you know what he’s doing. I pray the problem is fully fixed, but I won’t know until I use the dishwasher again. Love this guy.

Angela I,

Customer service response - Thank you for your positive feedback, Angela! We're happy to hear that Alex provided great service, and we hope your dishwasher works perfectly when you use it again.

Sears Home Services on 1759971433004

October 06, 2025
Overall rating

Derrick M,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1759802304569

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