1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

591


Average Rating

4.2/5

October 15, 2025
Overall rating

He’s extremely knowledgeable and very detailed.

Mary L,

Customer service response - Thank you for your positive feedback, Mary! We're happy to hear that our technician was knowledgeable and detailed during your service.

Sears Home Services on 1760487241171

October 14, 2025
Overall rating

The men were very polite My son and I really felt comfortable and their knowledge of the repair job was great.

Thelma L,

Customer service response - Thank you for your positive feedback, Thelma! We're happy to hear that you and your son felt comfortable with our polite technicians and their knowledge of the repair job.

Sears Home Services on 1760403521794

October 13, 2025
Overall rating

Grady H,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1760404159092

October 09, 2025
Overall rating

Alex is a great person, I believe you know what he’s doing. I pray the problem is fully fixed, but I won’t know until I use the dishwasher again. Love this guy.

Angela I,

Customer service response - Thank you for your positive feedback, Angela! We're happy to hear that Alex provided great service, and we hope your dishwasher works perfectly when you use it again.

Sears Home Services on 1759971433004

October 06, 2025
Overall rating

Derrick M,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1759802304569

October 05, 2025
Overall rating

Great customer service and fixed my range in a timely manner and was very professional.

Ayana S,

Customer service response - Thank you for your positive feedback, Ayana! We're happy to hear that you received great customer service and that your range was fixed promptly and professionally.

Sears Home Services on 1759715392088

October 05, 2025
Overall rating

Chelsea, the technician, for my washer was on TIME explain what he did to resolve the problem, and had all the key characteristics of GREAT customer services.

Michelle R,

Customer service response - Thank you for your positive feedback, Michelle! We're happy to hear that Chelsea was punctual and provided excellent customer service while resolving your washer issue.

Sears Home Services on 1759715515297

October 05, 2025
Overall rating

The guy was very helpful and respectful to me.

Irene W,

Customer service response - Thank you for your positive feedback, Irene! We're happy to hear that our technician was helpful and respectful during your service.

Sears Home Services on 1759715872791

October 01, 2025
Overall rating

Anthony was very helpful and made sure I’m aware of everything he resolved today ! Need more technicians like him ! Great job !

Mzj V,

Customer service response - Thank you for your positive feedback! We're happy to hear that Anthony was helpful and kept you informed about the resolutions today.

Sears Home Services on 1759371385821

October 01, 2025
Overall rating

The tech was very polite and business like

Juanita S,

Customer service response - Thank you for your positive feedback, Juanita! We're happy to hear that our technician was polite and professional.

Sears Home Services on 1759371384603

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