1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

591


Average Rating

4.2/5

October 05, 2025
Overall rating

Chelsea, the technician, for my washer was on TIME explain what he did to resolve the problem, and had all the key characteristics of GREAT customer services.

Michelle R,

Customer service response - Thank you for your positive feedback, Michelle! We're happy to hear that Chelsea was punctual and provided excellent customer service while resolving your washer issue.

Sears Home Services on 1759715515297

October 05, 2025
Overall rating

The guy was very helpful and respectful to me.

Irene W,

Customer service response - Thank you for your positive feedback, Irene! We're happy to hear that our technician was helpful and respectful during your service.

Sears Home Services on 1759715872791

October 01, 2025
Overall rating

Anthony was very helpful and made sure I’m aware of everything he resolved today ! Need more technicians like him ! Great job !

Mzj V,

Customer service response - Thank you for your positive feedback! We're happy to hear that Anthony was helpful and kept you informed about the resolutions today.

Sears Home Services on 1759371385821

October 01, 2025
Overall rating

The tech was very polite and business like

Juanita S,

Customer service response - Thank you for your positive feedback, Juanita! We're happy to hear that our technician was polite and professional.

Sears Home Services on 1759371384603

September 26, 2025
Overall rating

Eli, did a great job he got my washer repaired and woking. Thank you,, must also recognized Anthony, also who did the diagnostic. Thank you.

Sarah E,

Customer service response - Thank you for your positive feedback, Sarah! We're happy to hear that Eli did a great job repairing your washer and that Anthony was helpful with the diagnostic.

Sears Home Services on 1758845207297

September 16, 2025
Overall rating

Technician Eli was friendly, and helpful, especially with help changing dryer vent hose! I will use their services again.

Jenni H,

Customer service response - Thank you for your positive feedback, Jenni! We're happy to hear that Eli was friendly and helpful with your dryer vent hose.

Sears Home Services on 1757983636402

September 12, 2025
Overall rating

Shaquon was very professional and courteous. We had a problem with the refrigerator, it was not cooling.

Ronnie T,

Customer service response - Thank you for your positive feedback, Ronnie! We're happy to hear that Shaquon was professional and courteous while addressing your refrigerator issue.

Sears Home Services on 1757654175887

September 05, 2025
Overall rating

Malouse S,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1757033873403

August 20, 2025
Overall rating

The technician was prompt, polite, and efficient … a very good experience today

Susie H,

Customer service response - Thank you for your positive feedback, Susie! We're happy to hear that our technician was prompt, polite, and efficient, providing you with a good experience.

Sears Home Services on 1755741546841

August 14, 2025
Overall rating

Friendly, professional, and speedy repair on our oven!

Katherine C,

Customer service response - Thank you for your positive feedback, Katherine! We're happy to hear that you received friendly, professional, and speedy repair service for your oven.

Sears Home Services on 1755131910781

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