1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

591


Average Rating

4.2/5

September 26, 2025
Overall rating

Eli, did a great job he got my washer repaired and woking. Thank you,, must also recognized Anthony, also who did the diagnostic. Thank you.

Sarah E,

Customer service response - Thank you for your positive feedback, Sarah! We're happy to hear that Eli did a great job repairing your washer and that Anthony was helpful with the diagnostic.

Sears Home Services on 1758845207297

September 16, 2025
Overall rating

Technician Eli was friendly, and helpful, especially with help changing dryer vent hose! I will use their services again.

Jenni H,

Customer service response - Thank you for your positive feedback, Jenni! We're happy to hear that Eli was friendly and helpful with your dryer vent hose.

Sears Home Services on 1757983636402

September 12, 2025
Overall rating

Shaquon was very professional and courteous. We had a problem with the refrigerator, it was not cooling.

Ronnie T,

Customer service response - Thank you for your positive feedback, Ronnie! We're happy to hear that Shaquon was professional and courteous while addressing your refrigerator issue.

Sears Home Services on 1757654175887

September 05, 2025
Overall rating

Malouse S,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1757033873403

August 20, 2025
Overall rating

The technician was prompt, polite, and efficient … a very good experience today

Susie H,

Customer service response - Thank you for your positive feedback, Susie! We're happy to hear that our technician was prompt, polite, and efficient, providing you with a good experience.

Sears Home Services on 1755741546841

August 14, 2025
Overall rating

Friendly, professional, and speedy repair on our oven!

Katherine C,

Customer service response - Thank you for your positive feedback, Katherine! We're happy to hear that you received friendly, professional, and speedy repair service for your oven.

Sears Home Services on 1755131910781

August 13, 2025
Overall rating

Didn’t go through with getting repair done. But the technician Anthony was professional.

April,

Customer service response - Thank you for your positive feedback, April! We're happy to hear that Anthony was professional during your service visit.

Sears Home Services on 1755043647392

August 05, 2025
Overall rating

Derrick P,

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1754442344414

August 04, 2025
Overall rating

Shirley A,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1754365230684

August 03, 2025
Overall rating

Eric was great at repairing my ac! However, the length of time it took Sears to schedule someone to come out was ridiculous! 2 weeks! In the two weeks time that it took, I now have a major leak my ceiling that I will have to hire someone to repair. If the turnaround time had not been so long, I would not be incurring additional expenses! I would appreciate being compensated for this added expense!

Sharonda B,

Customer service response - We're sorry to hear about the delay and the inconvenience it caused, Sharonda. Please contact us directly so we can address your concerns and discuss possible compensation. Thank you for your patience.

Sears Home Services on 1754280405785

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