1300 Southlake Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.1/5 (516 reviews)

carol M

July 16, 2025

Excellent and quick service rendered

Source: Google

Customer service response - Thank you for your positive feedback, Carol! We're happy to hear you received excellent and quick service.

Sears Home Services on July 16, 2025

Kattie A

July 16, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on July 15, 2025

Lin M

July 15, 2025

Aaron the technician was very professional and advised me of the issue and explained about the fees. I clearly understood and he answered all questions that I had.

Source: Google

Customer service response - Thank you for your positive feedback, Lin! We're happy to hear that Aaron was professional and provided clear explanations about the issue and fees.

Sears Home Services on July 15, 2025

Forest G

July 15, 2025

The technician was professional and knowledgeable about my problem. The diagnosis only took 10 minutes. This is a fantastic technician.

Source: Google

Customer service response - Thank you for your positive feedback, Forest! We're happy to hear that our technician was professional, knowledgeable, and provided a quick diagnosis.

Sears Home Services on July 15, 2025

Gerald M

July 15, 2025

Perfect!

Source: Google

Customer service response - Thank you for your positive feedback, Gerald! We're happy to hear everything was perfect with our service.

Sears Home Services on July 15, 2025

Nichole S

July 16, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on July 15, 2025

Nadia M

July 14, 2025

Technician is Right on time, he explained everything to me that way I understand I highly recommend a series

Source: Google

Customer service response - Thank you for your positive feedback, Nadia! We're happy to hear that our technician was punctual and explained everything clearly.

Sears Home Services on July 13, 2025

D D

July 14, 2025

The service technician was very knowledgeable and gave the right recommendations to remedy the problem.

Source: Google

Customer service response - Thank you for your positive feedback! We're happy to hear that our technician was knowledgeable and provided the right recommendations.

Sears Home Services on July 13, 2025

Wayne V

July 13, 2025

The scheduling was very easy. Shaquon was the technician that provided service. He was nice and had a good attitude. He knew exactly what needed to be done and I believe my problem has been resolved.

Source: Google

Customer service response - Thank you for your positive feedback, Wayne! We're happy to hear that scheduling was easy and that Shaquon provided knowledgeable and friendly service.

Sears Home Services on July 13, 2025

Andrea J

July 07, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on July 07, 2025

Average Rating: 4.1/5 (516 reviews)