1300 Southlake Mall Reviews
Read reviews from customers who used our services at 1300 Southlake Mall
Total reviews
591
Average Rating
4.2/5
The technician was prompt to the appointment. He was very knowledgeable in assessing the issue with my stove and he presented several viable options to deal with the issue. All in all I am pleased with the outcome.
Johnathan M,
Customer service response - Thank you for sharing your positive experience with our technician. We're glad to hear you were satisfied with the options presented for your stove's repair.
Sears Home Services on 1716966751566
Tracie C,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1716883441399
Great job Eli was very knowledgeable and quickly diagnosed the problem and fixed it.
lady T,
Customer service response - Thank you for your positive review and for recognizing Eli's expertise. We're thrilled he could quickly resolve the issue for you.
Sears Home Services on 1716255382128
Eli was professional and knowledgeable about my dryer repair and and provided advise on upkeep. He provided a good customer service experience.
Jesse E,
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Eli and the advice you received.
Sears Home Services on 1716256281750
Eli my tech was Outstanding in his knowledge, customer service and speed of repair.
Robert A,
Customer service response - Thank you for highlighting Eli's excellent service and efficiency. We're thrilled he met your expectations with his expertise!
Sears Home Services on 1716172450372
Very knowledgeable and responsive to my appliance request. Miguel R was courteous and got the job done timely without delay. I plan to recommend Sears Appliance Repair to my family and friends.
Pearlie R,
Customer service response - Thank you for acknowledging Miguel R's expertise and for recommending us! We're thrilled to hear about your positive experience.
Sears Home Services on 1711927173627
Ruben and his team mate did a wonderful job fixing my refrigerator today. I am very pleased! They had great customer service too. Thank you!!!
Quanesha B,
Customer service response - We're thrilled to hear that Ruben and his teammate were able to fix your refrigerator to your satisfaction and that you were pleased with their customer service. Thank you for sharing your experience!
Sears Home Services on 1711687028383
Rodney R,
Customer service response - A big thank you, Rodney, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1711522996480
Very nice and knowledgeable about everything
james H,
Customer service response - Thank you for the positive review! We're thrilled to hear you found our team knowledgeable and pleasant to work with.
Sears Home Services on 1711524898436
The technician called and arrived early. He was polite though the repair will have to wait 30 days. ☹️
Anna M,
Customer service response - We're glad to hear our technician's professionalism met your expectations, but apologize for the delay in repair. Thank you for your feedback and patience.
Sears Home Services on 1711524430709