1300 Southlake Mall Reviews

Great experience!

Excellent service by a very competent and nice repair person. I got notice the day before that the scheduled time window would be pushed back a couple of hours - started at the tail end of the original window. Although it was a bit inconvenient, I appreciate that I was given a heads up and could adjust my plans. When I called in the service order, I was offered a service agreement. My initial response to those offers are to run, but this one was a great deal. The real selling point was that if the charge would be less than the service agreement, I could cancel the agreement and get the difference back. And, the agreement saved us a lot of money.

Tech was very professional and friendly. Diagnosed the problem and fixed it quickly. Will call Sears first for appliance repair.

Great service! I give the service guy an A plus!