1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

591


Average Rating

4.2/5

March 14, 2025
Overall rating

Did a good job

James W,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1722419155178

July 23, 2024
Overall rating

The technician was very courteous and clean. He made sure everything was up and running.

Cynthia J,

Customer service response - Thank you for acknowledging our technician's professionalism and dedication to ensuring your appliances are perfectly functional. We're delighted to have served you well.

Sears Home Services on 1721693079418

July 14, 2024
Overall rating

He was professional and found my problem with my AC unit

Bruce D,

Customer service response - Thank you for acknowledging our professionalism and ability to pinpoint the issue with your AC unit. We're here to help whenever you need us!

Sears Home Services on 1721050437131

July 14, 2024
Overall rating

Patrick was more than willing to come in and start the work on my refrigerator. It was difficult at all for him to find the source of the issue. Patrick calmly and professionally explained the issue to my and I. We are delighted to have Sears as our new warranty provider.

Taletha S,

Customer service response - We're thrilled to hear about your positive experience with Patrick and are proud to be your chosen warranty provider. Thank first for taking the time to share your feedback!

Sears Home Services on 1721050531753

July 07, 2024
Overall rating

Patricia B,

Customer service response - A big thank you, Patricia, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1720414195897

July 02, 2024
Overall rating

The technician called to let me know he was on his way, he arrived when he said he would, he analyzed my problem, made repairs and was done with in a reasonable time. I was satisfied with the service

Josie I,

Customer service response - Thank you for your review! We're delighted to hear about your positive experience with our technician and the service provided.

Sears Home Services on 1720018636983

June 27, 2024
Overall rating

The young man was courteous,friendly, knowledgeable and very respectful of my time. We tried to adopt him. Much appreciated!

David H,

Customer service response - Thank for your kind words and for sharing your positive experience! We're thrilled to hear you were satisfied with our service and the professionalism of our team.

Sears Home Services on 1719548888327

June 27, 2024
Overall rating

on time and fast service

anthony S,

Customer service response - Thank you for acknowledging our punctuality and efficiency. We're thrilled you're satisfied with our service!

Sears Home Services on 1719475667158

June 27, 2024
Overall rating

So very happy with the Tech repair guy he Aced it . Praying that is stays working as is …

Charlene A,

Customer service response - Thank you for your positive feedback; we're thrilled our technician exceeded your expectations. We're here for you if you need any further assistance.

Sears Home Services on 1719475692773

June 23, 2024
Overall rating

Very nice technician and very respectful. Came in and got the job done and answered our questions.

Timothy S,

Customer service response - Thank you for your kind words and for highlighting our technician's professionalism and ability to effectively address your needs. We're thrilled to have been able to assist you!

Sears Home Services on 1719195040194

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