1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

591


Average Rating

4.2/5

July 14, 2024
Overall rating

Patrick was more than willing to come in and start the work on my refrigerator. It was difficult at all for him to find the source of the issue. Patrick calmly and professionally explained the issue to my and I. We are delighted to have Sears as our new warranty provider.

Taletha S,

Customer service response - We're thrilled to hear about your positive experience with Patrick and are proud to be your chosen warranty provider. Thank first for taking the time to share your feedback!

Sears Home Services on 1721050531753

July 07, 2024
Overall rating

Patricia B,

Customer service response - A big thank you, Patricia, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1720414195897

July 02, 2024
Overall rating

The technician called to let me know he was on his way, he arrived when he said he would, he analyzed my problem, made repairs and was done with in a reasonable time. I was satisfied with the service

Josie I,

Customer service response - Thank you for your review! We're delighted to hear about your positive experience with our technician and the service provided.

Sears Home Services on 1720018636983

June 27, 2024
Overall rating

The young man was courteous,friendly, knowledgeable and very respectful of my time. We tried to adopt him. Much appreciated!

David H,

Customer service response - Thank for your kind words and for sharing your positive experience! We're thrilled to hear you were satisfied with our service and the professionalism of our team.

Sears Home Services on 1719548888327

June 27, 2024
Overall rating

on time and fast service

anthony S,

Customer service response - Thank you for acknowledging our punctuality and efficiency. We're thrilled you're satisfied with our service!

Sears Home Services on 1719475667158

June 27, 2024
Overall rating

So very happy with the Tech repair guy he Aced it . Praying that is stays working as is …

Charlene A,

Customer service response - Thank you for your positive feedback; we're thrilled our technician exceeded your expectations. We're here for you if you need any further assistance.

Sears Home Services on 1719475692773

June 23, 2024
Overall rating

Very nice technician and very respectful. Came in and got the job done and answered our questions.

Timothy S,

Customer service response - Thank you for your kind words and for highlighting our technician's professionalism and ability to effectively address your needs. We're thrilled to have been able to assist you!

Sears Home Services on 1719195040194

June 23, 2024
Overall rating

The fact that the technician was on time and went right to work spoke volumes for me, cleaning the appliances, and doing a neat job, his honesty, everything was just amazing to me...

sonya C,

Customer service response - Thank you for the kind words! We're thrilled to hear about your positive experience with our technician and appreciate you taking the time to share your thoughts with us.

Sears Home Services on 1719196307851

June 13, 2024
Overall rating

Pleasant, professional and friendly. Job well done and thorough. Thank you 😊

Shelia F,

Customer service response - Thank you for your kind words and for recognizing our dedication to professionalism and thoroughness in our work. We’re so glad we could assist you!

Sears Home Services on 1718337498882

June 11, 2024
Overall rating

Very Nice and knowledgeable technician answered all my questions and resolved my A/C issues

Francine H,

Customer service response - Thank you for the positive review! I'm delighted to hear our technician was able to help with your A/C and answer all your questions.

Sears Home Services on 1718156263430

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