1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

591


Average Rating

4.2/5

July 16, 2025
Overall rating

Nichole S,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1752627209908

July 14, 2025
Overall rating

Technician is Right on time, he explained everything to me that way I understand I highly recommend a series

Nadia M,

Customer service response - Thank you for your positive feedback, Nadia! We're happy to hear that our technician was punctual and explained everything clearly.

Sears Home Services on 1752453853600

July 14, 2025
Overall rating

The service technician was very knowledgeable and gave the right recommendations to remedy the problem.

D D,

Customer service response - Thank you for your positive feedback! We're happy to hear that our technician was knowledgeable and provided the right recommendations.

Sears Home Services on 1752454400390

July 13, 2025
Overall rating

The scheduling was very easy. Shaquon was the technician that provided service. He was nice and had a good attitude. He knew exactly what needed to be done and I believe my problem has been resolved.

Wayne V,

Customer service response - Thank you for your positive feedback, Wayne! We're happy to hear that scheduling was easy and that Shaquon provided knowledgeable and friendly service.

Sears Home Services on 1752455385656

July 07, 2025
Overall rating

Andrea J,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1751869166801

July 03, 2025
Overall rating

Everything went well.

Tony P,

Customer service response - Thank you for your positive feedback, Tony! We're happy to hear everything went well with our service.

Sears Home Services on 1751501307662

June 29, 2025
Overall rating

Eli was great. He was very polite, efficient and explained what he did to fix the issue.

Dale,

Customer service response - Thank you for your positive feedback, Dale! We're happy to hear that Eli was polite, efficient, and explained the repair process clearly.

Sears Home Services on 1751250923172

June 26, 2025
Overall rating

Erek explained in great detail what was wrong with my unit. He was professional in answering my questions.

Janis M,

Customer service response - Thank you for your positive feedback, Janis! We're happy to hear that Erek provided detailed explanations and professional service.

Sears Home Services on 1750981918436

June 19, 2025
Overall rating

Anthony presented himself in a very professional manner; he explained what he will be doing and looking out for any issues to address to me. I have had my washer and dryer for 25 years and he maintained them to continue to last. I really Anthony for his knowledge and his kindness.

Yvonne P,

Customer service response - Thank you for your positive feedback, Yvonne! We're happy to hear that Anthony provided professional service and helped maintain your washer and dryer with his knowledge and kindness.

Sears Home Services on 1750375437623

June 18, 2025
Overall rating

Very professional and on time

Natashia W,

Customer service response - Thank you for your positive feedback, Natashia! We're happy to hear that you found our service professional and punctual.

Sears Home Services on 1750208366023

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