1300 Southlake Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.1/5 (506 reviews)

Gaynelle M

April 30, 2025

Great service! Did maintenance on my lawnmower. If you have problems with your lawnmower call Sears. I love the mobile service.

Source: Google

Customer service response - Thank you for your positive feedback! We're happy to hear you enjoyed our mobile service for your lawnmower maintenance.

Sears Home Services on April 29, 2025

Terry M

April 30, 2025

Good job

Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 28, 2025

Tim F

April 28, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on April 27, 2025

Cornelia D

April 28, 2025

The repairman was very polite and professional; even though he was UNABLE TO REPAIR my washer because the parts are NO LONGER AVAILABLE. He did the best he could without the parts necessary to make repairs. It’s a shame that the Manufacturer does not make/stock parts anymore for their equipment.

Source: Google

Customer service response - Thank you for your feedback, Cornelia! We're happy to hear that our repairman was polite and professional, and we apologize for the inconvenience with the unavailable parts.

Sears Home Services on April 27, 2025

Valerie R

April 24, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 23, 2025

Robert T

April 22, 2025

Lawrence is one of the best techs Sears has to offer. Always on time, friendly and really knows his job. Thanks Lawrence.

Source: Google

Customer service response - Thank you for your positive feedback, Robert! We're happy to hear that Lawrence provided timely, friendly, and knowledgeable service.

Sears Home Services on April 22, 2025

Porsche E

April 20, 2025

Efficient and knowledgeable

Source: Google

Customer service response - Thank you for your positive feedback, Porsche! We're happy to hear you found our service efficient and knowledgeable.

Sears Home Services on April 20, 2025

Christopher F

April 21, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on April 20, 2025

Florence S

April 21, 2025

Arrived on time. Courteous and Professional. Explain and demonstrated the various stages of the services. Would high recommend him without reservation for services with other clients.

Source: Google

Customer service response - Thank you for your positive feedback, Florence! We're happy to hear that you found our technician courteous, professional, and informative, and that you would recommend him.

Sears Home Services on April 20, 2025

John A

April 07, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 07, 2025

Average Rating: 4.1/5 (506 reviews)
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