1300 Southlake Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tim F
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 27, 2025
Cornelia D
The repairman was very polite and professional; even though he was UNABLE TO REPAIR my washer because the parts are NO LONGER AVAILABLE. He did the best he could without the parts necessary to make repairs. It’s a shame that the Manufacturer does not make/stock parts anymore for their equipment.
Customer service response - Thank you for your feedback, Cornelia! We're happy to hear that our repairman was polite and professional, and we apologize for the inconvenience with the unavailable parts.
Sears Home Services on April 27, 2025
Valerie R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 23, 2025
Robert T
Lawrence is one of the best techs Sears has to offer. Always on time, friendly and really knows his job. Thanks Lawrence.
Customer service response - Thank you for your positive feedback, Robert! We're happy to hear that Lawrence provided timely, friendly, and knowledgeable service.
Sears Home Services on April 22, 2025
Porsche E
Efficient and knowledgeable
Customer service response - Thank you for your positive feedback, Porsche! We're happy to hear you found our service efficient and knowledgeable.
Sears Home Services on April 20, 2025
Christopher F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 20, 2025
Florence S
Arrived on time. Courteous and Professional. Explain and demonstrated the various stages of the services. Would high recommend him without reservation for services with other clients.
Customer service response - Thank you for your positive feedback, Florence! We're happy to hear that you found our technician courteous, professional, and informative, and that you would recommend him.
Sears Home Services on April 20, 2025
John A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 07, 2025
gregory G
Ian was a very professional and knowledgeable technician
Customer service response - Thank you for your positive feedback, Gregory! We're happy to hear that Ian provided professional and knowledgeable service.
Sears Home Services on April 07, 2025
Connie D
Erek was very polite and professional he checked out everything and answered the questions I had, I would refer him again and again. It’s refreshing to get excellent service and I’m glad it was him to give it. Thank you so very much.
Customer service response - Thank you for your positive feedback, Connie! We're happy to hear that you found our technician professional and would recommend him.
Sears Home Services on April 07, 2025
