1300 Southlake Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.1/5 (508 reviews)

gregory G

April 07, 2025

Ian was a very professional and knowledgeable technician

Source: Google

Customer service response - Thank you for your positive feedback, Gregory! We're happy to hear that Ian provided professional and knowledgeable service.

Sears Home Services on April 07, 2025

Connie D

April 15, 2025

Erek was very polite and professional he checked out everything and answered the questions I had, I would refer him again and again. It’s refreshing to get excellent service and I’m glad it was him to give it. Thank you so very much.

Source: Google

Customer service response - Thank you for your positive feedback, Connie! We're happy to hear that you found our technician professional and would recommend him.

Sears Home Services on April 07, 2025

Will M

March 30, 2025

Ian was the best tech, he told me exactly how he fix my 15 year old washer

Source: Google

Customer service response - Thank you for your positive feedback, Will! We're happy to hear that Ian provided excellent service and explained the repair process for your washer.

Sears Home Services on March 30, 2025

keith C

March 25, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on March 25, 2025

Meka M

March 23, 2025

My Technician Eric was very courteous, professional . Eric went the extra mile to get my furnace working today . Eric called ahead before coming and communicated effectively throughout the process , definitely transparent and exceptional with his work . Thank you so much Eric and Sears for a job well done !!

Source: Google

Customer service response - Thank you for your positive feedback, Meka! We're happy to hear that Eric provided courteous and professional service, going the extra mile to get your furnace working.

Sears Home Services on March 23, 2025

Michelle R

March 19, 2025

He is very professional and thorough. He has a pleasant personality and he articulates himself well. You will be pleased with his services.

Source: Google

Customer service response - Thank you for your positive feedback, Michelle! We're happy to hear that you found our technician professional, thorough, and pleasant.

Sears Home Services on March 19, 2025

Eddie R

March 10, 2025

Very good service. Thank you.

Source: Google

Customer service response - Thank you for your positive feedback, Eddie! We're happy to hear you were pleased with the service.

Sears Home Services on March 09, 2025

Capricia S

January 28, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 28, 2025

Zelda W

January 20, 2025

Eli, the technician, was professional and kept his word. Had to go pick up a part. He didn't waste time even with picking up the part. My work was completed before 1:30.Thank you for a job well done.

Source: Google

Customer service response - Thank you for your positive feedback, Zelda! We're happy to hear that Eli provided professional service and completed the work efficiently.

Sears Home Services on January 20, 2025

Ryan J

January 19, 2025

Eric was extremely knowledgeable and professional yet personable. Overall a really good experience.

Source: Google

Customer service response - Thank you for your positive feedback, Ryan! We're happy to hear that Eric provided knowledgeable, professional, and personable service, making your experience a good one.

Sears Home Services on January 19, 2025

Average Rating: 4.1/5 (508 reviews)
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