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1300 Southlake Mall Reviews
Read reviews from customers who used our services at 1300 Southlake Mall
Total reviews
591
Average Rating
4.2/5
Eli my tech was Outstanding in his knowledge, customer service and speed of repair.
Robert A,
Customer service response - Thank you for highlighting Eli's excellent service and efficiency. We're thrilled he met your expectations with his expertise!
Sears Home Services on 1716172450372
Very knowledgeable and responsive to my appliance request. Miguel R was courteous and got the job done timely without delay. I plan to recommend Sears Appliance Repair to my family and friends.
Pearlie R,
Customer service response - Thank you for acknowledging Miguel R's expertise and for recommending us! We're thrilled to hear about your positive experience.
Sears Home Services on 1711927173627
Ruben and his team mate did a wonderful job fixing my refrigerator today. I am very pleased! They had great customer service too. Thank you!!!
Quanesha B,
Customer service response - We're thrilled to hear that Ruben and his teammate were able to fix your refrigerator to your satisfaction and that you were pleased with their customer service. Thank you for sharing your experience!
Sears Home Services on 1711687028383
Rodney R,
Customer service response - A big thank you, Rodney, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1711522996480
Very nice and knowledgeable about everything
james H,
Customer service response - Thank you for the positive review! We're thrilled to hear you found our team knowledgeable and pleasant to work with.
Sears Home Services on 1711524898436
The technician called and arrived early. He was polite though the repair will have to wait 30 days. ☹️
Anna M,
Customer service response - We're glad to hear our technician's professionalism met your expectations, but apologize for the delay in repair. Thank you for your feedback and patience.
Sears Home Services on 1711524430709
Came Early. Completed Repair and Service.
Paul B,
Customer service response - Thank you for your positive review! We're glad to have met your expectations with our timely and efficient service.
Sears Home Services on 1711420808322
On time, pleasant, professional, and attentive.
DeBorah B,
Customer service response - Thank you for highlighting our punctuality, professionalism, and attentiveness. We're thrilled you had a positive experience with us!
Sears Home Services on 1710811769857
Helen B,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1709052305404
Lan was knowledgeable, and very professional. He took the time to explaine the problem in great detail. I was very pleased with the service I received. Lan gets a 10/10 for his Exceptional Service.
Michelle H,
Customer service response - Thank you for your kind words! We are glad to hear that Lan provided exceptional service and explained the problem thoroughly. We appreciate your feedback and are happy that you were pleased with our service.
Sears Home Services on 1708590530644
