1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

591


Average Rating

4.2/5

September 10, 2024
Overall rating

Excellent job and I appreciate for the service!

Verneatrice S,

Customer service response - Thank you for your kind words! We're delighted to hear you appreciated our service and had an excellent experience.

Sears Home Services on 1725928202395

August 28, 2024
Overall rating

Alex did a great job! His initial visit resulted in a part that needed to be ordered. It should have been delivered to my home prior to his next arrival. However, the part was never ordered! He then took the initiative to find the part locally, pick it up, and complete the repair. That's the true definition of customer service! Thanks Alex!!!

Richard J,

Customer service response - Thank you for sharing your positive experience with Alex's service! We're delighted to hear he went above and beyond to ensure your repair was completed.

Sears Home Services on 1724901648598

August 26, 2024
Overall rating

Very knowledgeable and professional. Answered questions. LAW

Lydia W,

Customer service response - Thank you for your 5-star review, Lydia! We're delighted to hear that you found our service knowledgeable and professional.

Sears Home Services on 1724730678997

August 25, 2024
Overall rating

Quincella M,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1724565340570

August 18, 2024
Overall rating

Denise T,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1724033070501

August 13, 2024
Overall rating

Mollie (,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1723603915089

August 06, 2024
Overall rating

Ruben was an expert!! Excellently trained. Highly skilled. First-rate customer service! Thank you for your service today!👏🏾👍🏽

Donald H,

Customer service response - We're thrilled to hear that you had a great experience with Ruben and appreciate your kind words about his expertise and customer service. Thank you for choosing us for your appliance repair needs!

Sears Home Services on 1723001598716

March 14, 2025
Overall rating

Did a good job

James W,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1722419155178

July 23, 2024
Overall rating

The technician was very courteous and clean. He made sure everything was up and running.

Cynthia J,

Customer service response - Thank you for acknowledging our technician's professionalism and dedication to ensuring your appliances are perfectly functional. We're delighted to have served you well.

Sears Home Services on 1721693079418

July 14, 2024
Overall rating

He was professional and found my problem with my AC unit

Bruce D,

Customer service response - Thank you for acknowledging our professionalism and ability to pinpoint the issue with your AC unit. We're here to help whenever you need us!

Sears Home Services on 1721050437131

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