1300 Southlake Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.1/5 (486 reviews)

Shelia C

November 08, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 07, 2024

Steve H

November 05, 2024

The Technician was so on time and very thorough, he did a great job

Source: Google

Customer service response - Thank you for your positive feedback, Steve! We're happy to hear that the technician was punctual and thorough in providing great service.

Sears Home Services on November 05, 2024

Emma R

November 05, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on November 05, 2024

Patricia B

October 31, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 31, 2024

Carolyn M

October 29, 2024

He let us us know his arrival time and unlike the 8-10 technicians before him (except the one that ordered the parts) he did the job! It took over 2 months of calling and hopefully it lasts

Source: Google

Customer service response - Thank you for your positive feedback, Carolyn! We're happy to hear that the technician completed the job and hope the repair lasts.

Sears Home Services on October 29, 2024

NICOLE R

October 24, 2024

Miguel was every knowledgeable and professional.

Source: Google

Customer service response - Thank you for your positive feedback, Nicole! We're delighted to hear that Miguel provided knowledgeable and professional service.

Sears Home Services on October 24, 2024

Marjorie D

October 01, 2024

Service person did an excellent job, he informed me about how to keep unit filter clean and gave dates for next service in the summer.

Source: Google

Customer service response - Thank you for your positive feedback, Marjorie! We're delighted to hear our service person provided excellent service and helpful maintenance tips.

Sears Home Services on October 01, 2024

LaSharne C

October 01, 2024

Excellent Experience and very knowledgeable

Source: Google

Customer service response - Thank you for your positive feedback, LaSharne! We're delighted to hear you had an excellent experience and found our team knowledgeable.

Sears Home Services on October 01, 2024

llewellyn S

September 27, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on September 26, 2024

Cynthia W

October 10, 2024

Excellent customer service with explanations in details. Thank you for your caring attitude and help. God bless you !!!

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear you appreciated the excellent customer service and clear explanations.

Sears Home Services on September 17, 2024

Average Rating: 4.1/5 (486 reviews)
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