1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

591


Average Rating

4.2/5

April 30, 2025
Overall rating

Good job

Terry M,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1745882114044

April 28, 2025
Overall rating

Tim F,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1745799799315

April 28, 2025
Overall rating

The repairman was very polite and professional; even though he was UNABLE TO REPAIR my washer because the parts are NO LONGER AVAILABLE. He did the best he could without the parts necessary to make repairs. It’s a shame that the Manufacturer does not make/stock parts anymore for their equipment.

Cornelia D,

Customer service response - Thank you for your feedback, Cornelia! We're happy to hear that our repairman was polite and professional, and we apologize for the inconvenience with the unavailable parts.

Sears Home Services on 1745798606555

April 24, 2025
Overall rating

Valerie R,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1745455675498

April 22, 2025
Overall rating

Lawrence is one of the best techs Sears has to offer. Always on time, friendly and really knows his job. Thanks Lawrence.

Robert T,

Customer service response - Thank you for your positive feedback, Robert! We're happy to hear that Lawrence provided timely, friendly, and knowledgeable service.

Sears Home Services on 1745363341923

April 20, 2025
Overall rating

Efficient and knowledgeable

Porsche E,

Customer service response - Thank you for your positive feedback, Porsche! We're happy to hear you found our service efficient and knowledgeable.

Sears Home Services on 1745192782925

April 21, 2025
Overall rating

Christopher F,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1745195005693

April 21, 2025
Overall rating

Arrived on time. Courteous and Professional. Explain and demonstrated the various stages of the services. Would high recommend him without reservation for services with other clients.

Florence S,

Customer service response - Thank you for your positive feedback, Florence! We're happy to hear that you found our technician courteous, professional, and informative, and that you would recommend him.

Sears Home Services on 1745193907344

April 07, 2025
Overall rating

John A,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1744078828226

April 15, 2025
Overall rating

Erek was very polite and professional he checked out everything and answered the questions I had, I would refer him again and again. It’s refreshing to get excellent service and I’m glad it was him to give it. Thank you so very much.

Connie D,

Customer service response - Thank you for your positive feedback, Connie! We're happy to hear that you found our technician professional and would recommend him.

Sears Home Services on 1744078369269

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