1300 Southlake Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
sandra S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 15, 2024
Shirley C
He Delivered Excellent Service
Customer service response - Thank you for your positive feedback, Shirley! We're thrilled to hear you received excellent service.
Sears Home Services on September 15, 2024
Cassandra C
I appreciate the technician how quickly he got the job done and very informative of what was going on. Good Job!!
Customer service response - Thank you for your kind words, Cassandra! We're delighted to hear that our technician provided quick and informative service.
Sears Home Services on September 11, 2024
Agustin R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 10, 2024
FAMURegalNupe
I recently had my yearly free furnace and heating maintenance checkup done by Cordaryl K from Sears Home Service, and I couldn't be more pleased with the experience! Cordaryl arrived on time and was incredibly professional and knowledgeable. He took the time to thoroughly inspect my furnace, explaining everything he was doing along the way. His attention to detail was impressive, and I appreciated his willingness to answer all my questions. What stood out the most was Cordaryl's commitment to ensuring my heating system was operating efficiently and safely. He provided insightful tips for maintaining my furnace, which I found very helpful. Overall, the service was top-notch, and I felt confident that my heating system was in great hands. I highly recommend Sears Home Service and especially Cordaryl K for anyone needing maintenance or repairs. Thank you for a fantastic job!
Customer service response - Thank you for your detailed and positive review! We're delighted to hear about your excellent experience with Cordaryl K and appreciate your recommendation.
Sears Home Services on September 09, 2024
Verneatrice S
Excellent job and I appreciate for the service!
Customer service response - Thank you for your kind words! We're delighted to hear you appreciated our service and had an excellent experience.
Sears Home Services on September 09, 2024
Richard J
Alex did a great job! His initial visit resulted in a part that needed to be ordered. It should have been delivered to my home prior to his next arrival. However, the part was never ordered! He then took the initiative to find the part locally, pick it up, and complete the repair. That's the true definition of customer service! Thanks Alex!!!
Customer service response - Thank you for sharing your positive experience with Alex's service! We're delighted to hear he went above and beyond to ensure your repair was completed.
Sears Home Services on August 28, 2024
Lydia W
Very knowledgeable and professional. Answered questions. LAW
Customer service response - Thank you for your 5-star review, Lydia! We're delighted to hear that you found our service knowledgeable and professional.
Sears Home Services on August 26, 2024
Quincella M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 25, 2024
Denise T
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 18, 2024
