1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

591


Average Rating

4.2/5

June 09, 2024
Overall rating

Rick D,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1717989104575

June 07, 2024
Overall rating

Eli was respectful, knowledgeable, direct, thorough, and timely. Thank you

Karla H,

Customer service response - Thank you for recognizing Erek's professionalism and efficiency. We're thrilled you had a positive experience with us!

Sears Home Services on 1717756741751

June 05, 2024
Overall rating

Kern the Tech came to perform annual maintenance on my washer and dryer. He was courteous and friendly taking the time to show me things that I can do myself to help perform regular maintenance. I really appreciated him doing that. He of course performed a great job and had my appliances looking brand new inside. Thank you Kern.

Lee P,

Customer service response - Thank you for sharing your positive experience with our technician's visit for your water heater service. We’re thrilled to hear you appreciated his courteous and informative approach.

Sears Home Services on 1717470034191

May 29, 2024
Overall rating

The technician was prompt to the appointment. He was very knowledgeable in assessing the issue with my stove and he presented several viable options to deal with the issue. All in all I am pleased with the outcome.

Johnathan M,

Customer service response - Thank you for sharing your positive experience with our technician. We're glad to hear you were satisfied with the options presented for your stove's repair.

Sears Home Services on 1716966751566

May 28, 2024
Overall rating

Tracie C,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1716883441399

May 20, 2024
Overall rating

Great job Eli was very knowledgeable and quickly diagnosed the problem and fixed it.

lady T,

Customer service response - Thank you for your positive review and for recognizing Eli's expertise. We're thrilled he could quickly resolve the issue for you.

Sears Home Services on 1716255382128

May 20, 2024
Overall rating

Eli was professional and knowledgeable about my dryer repair and and provided advise on upkeep. He provided a good customer service experience.

Jesse E,

Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Eli and the advice you received.

Sears Home Services on 1716256281750

May 19, 2024
Overall rating

Eli my tech was Outstanding in his knowledge, customer service and speed of repair.

Robert A,

Customer service response - Thank you for highlighting Eli's excellent service and efficiency. We're thrilled he met your expectations with his expertise!

Sears Home Services on 1716172450372

March 31, 2024
Overall rating

Very knowledgeable and responsive to my appliance request. Miguel R was courteous and got the job done timely without delay. I plan to recommend Sears Appliance Repair to my family and friends.

Pearlie R,

Customer service response - Thank you for acknowledging Miguel R's expertise and for recommending us! We're thrilled to hear about your positive experience.

Sears Home Services on 1711927173627

March 28, 2024
Overall rating

Ruben and his team mate did a wonderful job fixing my refrigerator today. I am very pleased! They had great customer service too. Thank you!!!

Quanesha B,

Customer service response - We're thrilled to hear that Ruben and his teammate were able to fix your refrigerator to your satisfaction and that you were pleased with their customer service. Thank you for sharing your experience!

Sears Home Services on 1711687028383

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