1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

591


Average Rating

4.2/5

March 27, 2024
Overall rating

Rodney R,

Customer service response - A big thank you, Rodney, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1711522996480

March 27, 2024
Overall rating

Very nice and knowledgeable about everything

james H,

Customer service response - Thank you for the positive review! We're thrilled to hear you found our team knowledgeable and pleasant to work with.

Sears Home Services on 1711524898436

March 27, 2024
Overall rating

The technician called and arrived early. He was polite though the repair will have to wait 30 days. ☹️

Anna M,

Customer service response - We're glad to hear our technician's professionalism met your expectations, but apologize for the delay in repair. Thank you for your feedback and patience.

Sears Home Services on 1711524430709

March 25, 2024
Overall rating

Came Early. Completed Repair and Service.

Paul B,

Customer service response - Thank you for your positive review! We're glad to have met your expectations with our timely and efficient service.

Sears Home Services on 1711420808322

March 18, 2024
Overall rating

On time, pleasant, professional, and attentive.

DeBorah B,

Customer service response - Thank you for highlighting our punctuality, professionalism, and attentiveness. We're thrilled you had a positive experience with us!

Sears Home Services on 1710811769857

February 26, 2024
Overall rating

Helen B,

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on 1709052305404

February 22, 2024
Overall rating

Lan was knowledgeable, and very professional. He took the time to explaine the problem in great detail. I was very pleased with the service I received. Lan gets a 10/10 for his Exceptional Service.

Michelle H,

Customer service response - Thank you for your kind words! We are glad to hear that Lan provided exceptional service and explained the problem thoroughly. We appreciate your feedback and are happy that you were pleased with our service.

Sears Home Services on 1708590530644

February 20, 2024
Overall rating

Brenda H,

Customer service response - Thank you so much for the fantastic 5-star rating, Brenda! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1708419030372

January 24, 2024
Overall rating

My technician was the best. Very polite, considerate, and helpful. He's a great credit to your organization!

Yuklin H,

Customer service response - Thank you for taking the time to leave a review about your positive experience with our technician. We greatly appreciate your kind words and are glad to hear that our technician provided excellent service.

Sears Home Services on 1706150826990

January 23, 2024
Overall rating

Courtney B,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1706000052525

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