1300 Southlake Mall Reviews

Read reviews from customers who used our services at 1300 Southlake Mall


Total reviews

591


Average Rating

4.2/5

January 18, 2024
Overall rating

Dot J,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1705561872578

January 16, 2024
Overall rating

Brenda E,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1705429906988

February 07, 2024
Overall rating

Eli was thorough and efficient. He was also very clear with his explanations of the problems and possible next steps. I highly recommend this service if all the technicians are as skilled as Eli.

Linda S,

Customer service response - Thank you for taking the time to leave a review with Sears Appliance Repair. We truly appreciate your feedback and recommendation. We pride ourselves on providing thorough and efficient service, and we're glad that Eli met your expectations. We will continue to strive for excellence in all our technician's work.

Sears Home Services on 1707354562984

January 26, 2024
Overall rating

Jemel T,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1706293922194

February 09, 2024
Overall rating

Professional, friendly knowledgeable and very respectful! Thank you Sears for sending me such a professional tech

Liz W,

Customer service response - Thank you for taking the time to leave a review on Sears Appliance Repair. We are glad to hear that our technician provided you with a professional and friendly experience. Your feedback is much appreciated.

Sears Home Services on 1707459695173

February 05, 2024
Overall rating

Wanda W,

Customer service response - A big thank you, Wanda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1707174963225

February 08, 2024
Overall rating

The repair technician was prompt and very knowledgeable. The actual repair was much quicker than I anticipated. I expected at least a half days work but took less than 2 hours. Awesome job Sears!!

Twin,

Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and we are glad to hear that our repair technician was prompt, knowledgeable, and able to complete the repair in a timely manner. We value your business.

Sears Home Services on 1707455060277

February 05, 2024
Overall rating

LaToya B,

Customer service response - A big thank you, LaToya, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1707175126541

February 08, 2024
Overall rating

Elil did a fantastic job! He took the time to explain the problem and the best course of action. He finished the repair in record time. A+++! We couldn’t be happier with his work and service!!

Jonathan J,

Customer service response - Thank you so much for leaving a review! We're glad to hear that Elil provided excellent service and efficiently resolved the issue. We appreciate your feedback and look forward to serving you again in the future.

Sears Home Services on 1707448806871

February 07, 2024
Overall rating

Saquon was amazing…. But the technician before him (Miguel R) was trash and soft.

Scott T,

Customer service response - Thank you for sharing your feedback on our technician, Miguel R. We apologize if you had a negative experience with him and appreciate your kind words about Saquon.

Sears Home Services on 1707368986997

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